Jeffrey Liss

Melissa Campanelli is Editor-in-Chief of Total Retail. She is an industry veteran, having covered all aspects of retail, tech, digital, e-commerce, and marketing over the past 20 years. Melissa is also the co-founder of the Women in Retail Leadership Circle.

The differences in organizational structure — including how employees are compensated — between retail companies were discussed by a panel at the National Retail Federation's Big Show in New York City this week. The panel included Brad Brown, senior vice president of e-commerce and direct sales at Recreational Equipment, Inc. (REI); Ivy Chin, senior vice president of e-commerce at Belk; Jeffrey Liss, senior vice president and general manager, e-commerce and CRM at Charming Shoppes; and Jim Okamura, managing partner, Okamura Consulting.

BENSALEM, Pa. — Charming Shoppes has announced that Jeffrey Liss has been promoted to SVP general manager of Charming Direct, the company's direct-to-consumer business. As general manager of Charming Direct, Liss will have full responsibility for the company's direct-to-consumer and e-commerce businesses, including the company's retail brands' related e-commerce businesses and Figi's, the company's food and gift business. Liss will also be responsible for the company's CRM and customer insights functions. He reports directly to Anthony Romano, president and CEO of Charming Shoppes Inc. Liss previously served as SVP and COO of Charming Direct, overseeing the finance, planning, operations,

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