Jeannie Walters

Watch today to learn: how to improve customer satisfaction and care; the latest trends around social customer service; how to use technology to improve the customer experience; how to increase conversion rates with superb customer service; and so much more.

Tags: Consumer Behavior, Customer Experience, Merchandising, Store Design & Layout July 17, 2013 - Jeannie Walters Few phrases conjure up more anxiety than "we're lost." It's difficult for some...

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