Background: The fourth generation in his family to run the business, Frank Glaser has led James’ Candy for more than 35 years. He grew up by the beach in Atlantic City, N.J., and gradually took over the business from his father and three uncles. In 1991, Glaser acquired Fralinger’s Salt Water Taffy, the James family’s longtime rival in the taffy business — both businesses were established along the boardwalk in the 1880s. Then in 1999, Glaser decided to cash in on traditional holiday season mail order sales by launching a full-fledged catalog. Biggest initial challenge: Initially convinced he could figure out everything
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