Jack L. Hayes International

WESLEY CHAPEL, Fla. -- Shoplifters and dishonest employees stole over $7.0 billion in 2010 from just 23 major retailers, according to the 23rd Annual Retail Theft Survey conducted by Jack L. Hayes International, the leading loss prevention and inventory shrinkage control consulting firm. These 23 surveyed retailers apprehended over 1 million shoplifters and dishonest employees in 2010 and recovered more than $148 million from these thieves. “For the first time in over 10 years, total shoplifter and dishonest employee apprehensions, and the dollars recovered from those apprehensions all declined from the previous year,” said Mark R. Doyle, President

More than 750,000 shoplifters and dishonest employees were apprehended in 2004 in 12,908 retail stores, and these stores had combined annual sales in excess of $441 billion, according to the 17th Annual Retail Theft Survey, which was conducted by Jack L. Hayes International, a loss prevention consulting firm. Other data of interest to catalogers in the retail channel: ¥ Only 2.7 percent of retail losses in 2004 resulted in recovery. ¥ For every $1 recovered, $36.47 was lost to retail theft. ¥ Total dollar recoveries from apprehended shoplifters and dishonest employees in 2004 exceeded $112 million, an increase of 3.3 percent from 2003. ¥