Grove

Don't call it a comeback, brick-and-mortar retail has been here for years. Yet it's on the verge of a "rebirth," according to Rick Caruso, founder and CEO of real estate company Caruso Affiliated. In a keynote speech to more than 4,000 retail professionals at the National Retail Federation's Big Show on Sunday, Caruso explained that the brick-and-mortar store should no longer just be a destination, but an experience.