David Kraulis

Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.

Deluged by paper-based invoices, which required employees to open envelopes and key information into a system, Canadian-based quick-service restaurant chain Tim Hortons decided a more efficient and more environmentally friendly system for processing suppliers' invoices was needed. Tim Hortons turned to Transcepta, a provider of hosted e-invoicing solutions.

More Blogs