Where Are Retailers Focusing Their Resources During the Pandemic?

The world of e-commerce is constantly changing, and we wanted to benchmark what areas retailers felt delivered the best customer experience (CX) and return on investment. We worked with Gatepoint Research to survey over 100 of the United States’ biggest retailers and digitally native e-commerce brands to understand what was working and what wasn’t in…

IoT Tech Trends to Look for in 2021

2020 was an unprecedented year that has changed the retail industry forever, turning omnichannel operations on its head. With many stores closed and customers staying at home, retailers had to rethink their overall strategy, many converting in-store inventory to fulfill online orders and turning stores into temporary distribution centers. Buy online, pick up in-store (BOPIS)…

How Inventory Management Impacts Supply Chain

For most businesses, the supply chain is not only the primary cost center, but one of the most challenging aspects of running a profitable operation. This ebook examines the role of inventory management in each step of the supply chain and shares best practices for how businesses can use inventory management to optimize operations, covering topics such as demand planning, vendor management, and production orchestration.

Just Released — 2021 Loyalty Industry Data Study

Based on a survey of 300 marketing and loyalty professionals — get the latest insight into retailer’s loyalty plans in 2021, barriers they are facing with loyalty innovation, and expectations for customer loyalty this year. Get your copy today! Download Now!

5 Omnichannel Marketing Trends for DTC Brands

E-Commerce Localization is the Big Trend of 2023

Understanding the Big Shift in Retail

Top 50 Fastest-Growing Retailers

The Changing World of Generational Buying Habits