July 31, 2029
 

4 Retail Trends to Watch in 2021

by Michelle Carter

2020 was no doubt one of the most challenging for retail. But 2021 should begin a path to recovery with improvements in health and in the economy. The retail industry has the opportunity to continue to innovate products and consumer experiences, expand business, and reconnect with consumers in new and different ways.

 

Where Are Retailers Focusing Their Resources During the Pandemic?

by Terrence Fox

The world of e-commerce is constantly changing, and we wanted to benchmark what areas retailers felt delivered the best customer experience (CX) and return on investment. We worked with Gatepoint Research to survey over 100 of the United States’ biggest retailers and digitally native e-commerce brands to understand what was working and what wasn’t in…

 
 

IoT Tech Trends to Look for in 2021

by Ashley Burkle

2020 was an unprecedented year that has changed the retail industry forever, turning omnichannel operations on its head. With many stores closed and customers staying at home, retailers had to rethink their overall strategy, many converting in-store inventory to fulfill online orders and turning stores into temporary distribution centers. Buy online, pick up in-store (BOPIS)…

 
 
 
Sponsored by Oracle

How Inventory Management Impacts Supply Chain

For most businesses, the supply chain is not only the primary cost center, but one of the most challenging aspects of running a profitable operation. This ebook examines the role of inventory management in each step of the supply chain and shares best practices for how businesses can use inventory management to optimize operations, covering topics such as demand planning, vendor management, and production orchestration.

 
 
 
Sponsored by Clarus Commerce

Just Released — 2021 Loyalty Industry Data Study

Based on a survey of 300 marketing and loyalty professionals — get the latest insight into retailer’s loyalty plans in 2021, barriers they are facing with loyalty innovation, and expectations for customer loyalty this year. Get your copy today! Download Now!

 

NEwsy Stuff

An Inside Look at Zulily's Back-to-School Strategy

MERCHANDISING
 

The Not-So-Hidden Cost of Headless E-Commerce

E-COMMERCE
 
Sponsored by Quantum Metric

7 eCommerce Blockers to Avoid before Holiday Surge

 

4 Ways CX Broke in 2020

OPERATIONS & FULFILLMENT
 

Key Leadership and Strategy Learnings From the 2021 Top International Women in Retail

PROFESSIONAL DEVELOPMENT