Litchfield, Conn.

With the Internet fast becoming the vehicle of choice for catalog shoppers to place orders, catalogers face the challenge of identifying what inspired those buys to begin with. The more marketing channels available, the more ways companies can reach existing clients and prospects. But unless a buyer purchases the old-fashioned way — via phone, fax or mail — or types the key code of a catalog into the Web order form, it’s tough to determine whether that sale was driven by the catalog, an e-newsletter, a Google search or an intentional visit to your site. Earlier this year, Catalog Success polled multichannel merchants to

For many years, square-inch analysis was delegated to the newest member in a catalog marketing department and was almost considered a rite of initiation. Assigning this relatively tedious task to the newbie provided the added benefit of making sure every member of the department understood and appreciated square-inch analysis. Square-inch — aka “squinch” — analysis is a method for determining the relationship between the space allocated to the sale of a product or set of products and the sales and/or profits stemming from their appearance in that space. Quite simply, you compare the sales and profits to the cost of the space the

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