Retail Has Been Slow to Embrace AI. Here’s Why.
February 22, 2024 at 6:54 pm

Artificial intelligence (AI) may be the next big thing, yet most retailers wait on the sidelines, watching what other businesses reap from this new digital technology. It’s not that they don’t want to pursue this new technology. Working in low-margin businesses, retailers understand the value of a technology that can promote significant organizational change and…

Making the Most of In-Store Mobile Technology
February 22, 2024 at 6:19 pm

Nearly every retailer is heavily investing in improving their online and in-store channels. However, not every retailer is considering the scenarios in which online channels are being used in a retail store. In fact, nearly half (46 percent) of global in-store shoppers reported using a smartphone to enhance their most recent shopping journey. Despite this…

Embracing Top Retail Tech Strategies for 2024
February 21, 2024 at 4:27 pm

In the rapidly evolving retail landscape, 2024 is already proving to be a crucial year for retailers to improve customer acquisition and retention. Analysts report that global expenditures on digital transformation initiatives will reach $3.4 trillion by 2026, with software innovation being the driving force behind trends like immersive shopping experiences, redefining the in-store experience,…

Future-Proofing Retail Through Wi-Fi Automation
February 20, 2024 at 3:13 pm

The modern retail business owner knows these facts: their customers expect an experience that's efficient, effortless, and caters to their preferred way of buying. As consumer shopping habits continue to evolve — expedited in part due to the global pandemic that forever changed how we buy — retail operators must remain at the forefront of…

Conversational Commerce for Better Customer Experience
February 20, 2024 at 9:39 am

Since Amazon Echo’s 2014 launch, conversational commerce has been a hot topic of conversation in retail (pun intended). The biggest question: How can conversational commerce improve shopping experiences? For the last decade, the answer seemed to be it doesn’t. Consumers struggled to leverage these tools to shop, unless they were reordering a previous purchase. Conversational…

How SMBs Can Compete in an Era of Free Returns
February 19, 2024 at 10:14 am

It's the way of the world that giant corporations have the resources to crush their competition, especially when they attain a dominant position in the marketplace. The goliaths of Amazon.com and eBay did this to SMBs when they started offering FREE returns of online purchases. To be fair, the big companies probably didn’t foresee the…

Retail Management With COSU Devices: Handling the Holiday Upsurge
February 19, 2024 at 9:11 am

For many vendors, the holiday sales period can spell the difference between success and failure, providing a boost that can turn around the fortunes of a struggling retailer. Conversely, an inability to capitalize on last quarter sales could be a business’s final death knell. That’s why retailers need to make sure their management processes can…

Wage Increases and Labor Shortages Are Driving Restaurant Technology
February 15, 2024 at 12:16 pm

Through my years in the fintech and restaurant tech industries, I've witnessed firsthand the transformative impact of technology on the retail and food service industries. Today, as we navigate a landscape marked by rising labor costs and personnel shortages, the adoption of self-service technology isn't just an option, it's becoming a necessity. The Changing Face…

How Traceability Technology is Helping Luxury Retailers Stay in the Game
February 14, 2024 at 11:40 am

In an age where everyday goods cost more than ever, is our appetite for the finer things subsiding? According to Bank of America card data, credit card spending for luxury fashion is down 16 percent year-over-year, the product of a six-quarter-long decline. In October, one of the world’s top luxury retailers saw its stock drop…

Gen AI's Impact on Retail: Overcoming Data Challenges and Ethical Considerations
February 14, 2024 at 11:12 am

Microsoft and Google strategically unveiled their generative artificial intelligence capabilities for the retail industry in time for the National Retail Federation's 2024 Big Show in New York, capturing the attention of the world's leading retailers and industry leaders at this premier event. These offerings, spanning customer engagement, shopper journey experiences, and operational enhancements, align seamlessly…

Retail Has Been Slow to Embrace AI. Here’s Why.
February 22, 2024 at 6:54 pm

Artificial intelligence (AI) may be the next big thing, yet most retailers wait on the sidelines, watching what other businesses reap from this new digital technology. It’s not that they don’t want to pursue this new technology. Working in low-margin businesses, retailers understand the value of a technology that can promote significant organizational change and…

Making the Most of In-Store Mobile Technology
February 22, 2024 at 6:19 pm

Nearly every retailer is heavily investing in improving their online and in-store channels. However, not every retailer is considering the scenarios in which online channels are being used in a retail store. In fact, nearly half (46 percent) of global in-store shoppers reported using a smartphone to enhance their most recent shopping journey. Despite this…

Embracing Top Retail Tech Strategies for 2024
February 21, 2024 at 4:27 pm

In the rapidly evolving retail landscape, 2024 is already proving to be a crucial year for retailers to improve customer acquisition and retention. Analysts report that global expenditures on digital transformation initiatives will reach $3.4 trillion by 2026, with software innovation being the driving force behind trends like immersive shopping experiences, redefining the in-store experience,…

Future-Proofing Retail Through Wi-Fi Automation
February 20, 2024 at 3:13 pm

The modern retail business owner knows these facts: their customers expect an experience that's efficient, effortless, and caters to their preferred way of buying. As consumer shopping habits continue to evolve — expedited in part due to the global pandemic that forever changed how we buy — retail operators must remain at the forefront of…

Conversational Commerce for Better Customer Experience
February 20, 2024 at 9:39 am

Since Amazon Echo’s 2014 launch, conversational commerce has been a hot topic of conversation in retail (pun intended). The biggest question: How can conversational commerce improve shopping experiences? For the last decade, the answer seemed to be it doesn’t. Consumers struggled to leverage these tools to shop, unless they were reordering a previous purchase. Conversational…

How SMBs Can Compete in an Era of Free Returns
February 19, 2024 at 10:14 am

It's the way of the world that giant corporations have the resources to crush their competition, especially when they attain a dominant position in the marketplace. The goliaths of Amazon.com and eBay did this to SMBs when they started offering FREE returns of online purchases. To be fair, the big companies probably didn’t foresee the…

Retail Management With COSU Devices: Handling the Holiday Upsurge
February 19, 2024 at 9:11 am

For many vendors, the holiday sales period can spell the difference between success and failure, providing a boost that can turn around the fortunes of a struggling retailer. Conversely, an inability to capitalize on last quarter sales could be a business’s final death knell. That’s why retailers need to make sure their management processes can…

Wage Increases and Labor Shortages Are Driving Restaurant Technology
February 15, 2024 at 12:16 pm

Through my years in the fintech and restaurant tech industries, I've witnessed firsthand the transformative impact of technology on the retail and food service industries. Today, as we navigate a landscape marked by rising labor costs and personnel shortages, the adoption of self-service technology isn't just an option, it's becoming a necessity. The Changing Face…

How Traceability Technology is Helping Luxury Retailers Stay in the Game
February 14, 2024 at 11:40 am

In an age where everyday goods cost more than ever, is our appetite for the finer things subsiding? According to Bank of America card data, credit card spending for luxury fashion is down 16 percent year-over-year, the product of a six-quarter-long decline. In October, one of the world’s top luxury retailers saw its stock drop…

Gen AI's Impact on Retail: Overcoming Data Challenges and Ethical Considerations
February 14, 2024 at 11:12 am

Microsoft and Google strategically unveiled their generative artificial intelligence capabilities for the retail industry in time for the National Retail Federation's 2024 Big Show in New York, capturing the attention of the world's leading retailers and industry leaders at this premier event. These offerings, spanning customer engagement, shopper journey experiences, and operational enhancements, align seamlessly…

Retail Has Been Slow to Embrace AI. Here’s Why.
February 22, 2024 at 6:54 pm

Artificial intelligence (AI) may be the next big thing, yet most retailers wait on the sidelines, watching what other businesses reap from this new digital technology. It’s not that they don’t want to pursue this new technology. Working in low-margin businesses, retailers understand the value of a technology that can promote significant organizational change and…

Making the Most of In-Store Mobile Technology
February 22, 2024 at 6:19 pm

Nearly every retailer is heavily investing in improving their online and in-store channels. However, not every retailer is considering the scenarios in which online channels are being used in a retail store. In fact, nearly half (46 percent) of global in-store shoppers reported using a smartphone to enhance their most recent shopping journey. Despite this…

Embracing Top Retail Tech Strategies for 2024
February 21, 2024 at 4:27 pm

In the rapidly evolving retail landscape, 2024 is already proving to be a crucial year for retailers to improve customer acquisition and retention. Analysts report that global expenditures on digital transformation initiatives will reach $3.4 trillion by 2026, with software innovation being the driving force behind trends like immersive shopping experiences, redefining the in-store experience,…

Future-Proofing Retail Through Wi-Fi Automation
February 20, 2024 at 3:13 pm

The modern retail business owner knows these facts: their customers expect an experience that's efficient, effortless, and caters to their preferred way of buying. As consumer shopping habits continue to evolve — expedited in part due to the global pandemic that forever changed how we buy — retail operators must remain at the forefront of…

Conversational Commerce for Better Customer Experience
February 20, 2024 at 9:39 am

Since Amazon Echo’s 2014 launch, conversational commerce has been a hot topic of conversation in retail (pun intended). The biggest question: How can conversational commerce improve shopping experiences? For the last decade, the answer seemed to be it doesn’t. Consumers struggled to leverage these tools to shop, unless they were reordering a previous purchase. Conversational…

How SMBs Can Compete in an Era of Free Returns
February 19, 2024 at 10:14 am

It's the way of the world that giant corporations have the resources to crush their competition, especially when they attain a dominant position in the marketplace. The goliaths of Amazon.com and eBay did this to SMBs when they started offering FREE returns of online purchases. To be fair, the big companies probably didn’t foresee the…

Retail Management With COSU Devices: Handling the Holiday Upsurge
February 19, 2024 at 9:11 am

For many vendors, the holiday sales period can spell the difference between success and failure, providing a boost that can turn around the fortunes of a struggling retailer. Conversely, an inability to capitalize on last quarter sales could be a business’s final death knell. That’s why retailers need to make sure their management processes can…

Wage Increases and Labor Shortages Are Driving Restaurant Technology
February 15, 2024 at 12:16 pm

Through my years in the fintech and restaurant tech industries, I've witnessed firsthand the transformative impact of technology on the retail and food service industries. Today, as we navigate a landscape marked by rising labor costs and personnel shortages, the adoption of self-service technology isn't just an option, it's becoming a necessity. The Changing Face…

How Traceability Technology is Helping Luxury Retailers Stay in the Game
February 14, 2024 at 11:40 am

In an age where everyday goods cost more than ever, is our appetite for the finer things subsiding? According to Bank of America card data, credit card spending for luxury fashion is down 16 percent year-over-year, the product of a six-quarter-long decline. In October, one of the world’s top luxury retailers saw its stock drop…

Gen AI's Impact on Retail: Overcoming Data Challenges and Ethical Considerations
February 14, 2024 at 11:12 am

Microsoft and Google strategically unveiled their generative artificial intelligence capabilities for the retail industry in time for the National Retail Federation's 2024 Big Show in New York, capturing the attention of the world's leading retailers and industry leaders at this premier event. These offerings, spanning customer engagement, shopper journey experiences, and operational enhancements, align seamlessly…

Retail Has Been Slow to Embrace AI. Here’s Why.
February 22, 2024 at 6:54 pm

Artificial intelligence (AI) may be the next big thing, yet most retailers wait on the sidelines, watching what other businesses reap from this new digital technology. It’s not that they don’t want to pursue this new technology. Working in low-margin businesses, retailers understand the value of a technology that can promote significant organizational change and…

Making the Most of In-Store Mobile Technology
February 22, 2024 at 6:19 pm

Nearly every retailer is heavily investing in improving their online and in-store channels. However, not every retailer is considering the scenarios in which online channels are being used in a retail store. In fact, nearly half (46 percent) of global in-store shoppers reported using a smartphone to enhance their most recent shopping journey. Despite this…

Embracing Top Retail Tech Strategies for 2024
February 21, 2024 at 4:27 pm

In the rapidly evolving retail landscape, 2024 is already proving to be a crucial year for retailers to improve customer acquisition and retention. Analysts report that global expenditures on digital transformation initiatives will reach $3.4 trillion by 2026, with software innovation being the driving force behind trends like immersive shopping experiences, redefining the in-store experience,…

Future-Proofing Retail Through Wi-Fi Automation
February 20, 2024 at 3:13 pm

The modern retail business owner knows these facts: their customers expect an experience that's efficient, effortless, and caters to their preferred way of buying. As consumer shopping habits continue to evolve — expedited in part due to the global pandemic that forever changed how we buy — retail operators must remain at the forefront of…

Conversational Commerce for Better Customer Experience
February 20, 2024 at 9:39 am

Since Amazon Echo’s 2014 launch, conversational commerce has been a hot topic of conversation in retail (pun intended). The biggest question: How can conversational commerce improve shopping experiences? For the last decade, the answer seemed to be it doesn’t. Consumers struggled to leverage these tools to shop, unless they were reordering a previous purchase. Conversational…

How SMBs Can Compete in an Era of Free Returns
February 19, 2024 at 10:14 am

It's the way of the world that giant corporations have the resources to crush their competition, especially when they attain a dominant position in the marketplace. The goliaths of Amazon.com and eBay did this to SMBs when they started offering FREE returns of online purchases. To be fair, the big companies probably didn’t foresee the…

Retail Management With COSU Devices: Handling the Holiday Upsurge
February 19, 2024 at 9:11 am

For many vendors, the holiday sales period can spell the difference between success and failure, providing a boost that can turn around the fortunes of a struggling retailer. Conversely, an inability to capitalize on last quarter sales could be a business’s final death knell. That’s why retailers need to make sure their management processes can…

Wage Increases and Labor Shortages Are Driving Restaurant Technology
February 15, 2024 at 12:16 pm

Through my years in the fintech and restaurant tech industries, I've witnessed firsthand the transformative impact of technology on the retail and food service industries. Today, as we navigate a landscape marked by rising labor costs and personnel shortages, the adoption of self-service technology isn't just an option, it's becoming a necessity. The Changing Face…

How Traceability Technology is Helping Luxury Retailers Stay in the Game
February 14, 2024 at 11:40 am

In an age where everyday goods cost more than ever, is our appetite for the finer things subsiding? According to Bank of America card data, credit card spending for luxury fashion is down 16 percent year-over-year, the product of a six-quarter-long decline. In October, one of the world’s top luxury retailers saw its stock drop…

Gen AI's Impact on Retail: Overcoming Data Challenges and Ethical Considerations
February 14, 2024 at 11:12 am

Microsoft and Google strategically unveiled their generative artificial intelligence capabilities for the retail industry in time for the National Retail Federation's 2024 Big Show in New York, capturing the attention of the world's leading retailers and industry leaders at this premier event. These offerings, spanning customer engagement, shopper journey experiences, and operational enhancements, align seamlessly…

Retail Has Been Slow to Embrace AI. Here’s Why.
February 22, 2024 at 6:54 pm

Artificial intelligence (AI) may be the next big thing, yet most retailers wait on the sidelines, watching what other businesses reap from this new digital technology. It’s not that they don’t want to pursue this new technology. Working in low-margin businesses, retailers understand the value of a technology that can promote significant organizational change and…

Making the Most of In-Store Mobile Technology
February 22, 2024 at 6:19 pm

Nearly every retailer is heavily investing in improving their online and in-store channels. However, not every retailer is considering the scenarios in which online channels are being used in a retail store. In fact, nearly half (46 percent) of global in-store shoppers reported using a smartphone to enhance their most recent shopping journey. Despite this…

Embracing Top Retail Tech Strategies for 2024
February 21, 2024 at 4:27 pm

In the rapidly evolving retail landscape, 2024 is already proving to be a crucial year for retailers to improve customer acquisition and retention. Analysts report that global expenditures on digital transformation initiatives will reach $3.4 trillion by 2026, with software innovation being the driving force behind trends like immersive shopping experiences, redefining the in-store experience,…

Future-Proofing Retail Through Wi-Fi Automation
February 20, 2024 at 3:13 pm

The modern retail business owner knows these facts: their customers expect an experience that's efficient, effortless, and caters to their preferred way of buying. As consumer shopping habits continue to evolve — expedited in part due to the global pandemic that forever changed how we buy — retail operators must remain at the forefront of…

Conversational Commerce for Better Customer Experience
February 20, 2024 at 9:39 am

Since Amazon Echo’s 2014 launch, conversational commerce has been a hot topic of conversation in retail (pun intended). The biggest question: How can conversational commerce improve shopping experiences? For the last decade, the answer seemed to be it doesn’t. Consumers struggled to leverage these tools to shop, unless they were reordering a previous purchase. Conversational…

How SMBs Can Compete in an Era of Free Returns
February 19, 2024 at 10:14 am

It's the way of the world that giant corporations have the resources to crush their competition, especially when they attain a dominant position in the marketplace. The goliaths of Amazon.com and eBay did this to SMBs when they started offering FREE returns of online purchases. To be fair, the big companies probably didn’t foresee the…

Retail Management With COSU Devices: Handling the Holiday Upsurge
February 19, 2024 at 9:11 am

For many vendors, the holiday sales period can spell the difference between success and failure, providing a boost that can turn around the fortunes of a struggling retailer. Conversely, an inability to capitalize on last quarter sales could be a business’s final death knell. That’s why retailers need to make sure their management processes can…

Wage Increases and Labor Shortages Are Driving Restaurant Technology
February 15, 2024 at 12:16 pm

Through my years in the fintech and restaurant tech industries, I've witnessed firsthand the transformative impact of technology on the retail and food service industries. Today, as we navigate a landscape marked by rising labor costs and personnel shortages, the adoption of self-service technology isn't just an option, it's becoming a necessity. The Changing Face…

How Traceability Technology is Helping Luxury Retailers Stay in the Game
February 14, 2024 at 11:40 am

In an age where everyday goods cost more than ever, is our appetite for the finer things subsiding? According to Bank of America card data, credit card spending for luxury fashion is down 16 percent year-over-year, the product of a six-quarter-long decline. In October, one of the world’s top luxury retailers saw its stock drop…

Gen AI's Impact on Retail: Overcoming Data Challenges and Ethical Considerations
February 14, 2024 at 11:12 am

Microsoft and Google strategically unveiled their generative artificial intelligence capabilities for the retail industry in time for the National Retail Federation's 2024 Big Show in New York, capturing the attention of the world's leading retailers and industry leaders at this premier event. These offerings, spanning customer engagement, shopper journey experiences, and operational enhancements, align seamlessly…

Retail Has Been Slow to Embrace AI. Here’s Why.
February 22, 2024 at 6:54 pm

Artificial intelligence (AI) may be the next big thing, yet most retailers wait on the sidelines, watching what other businesses reap from this new digital technology. It’s not that they don’t want to pursue this new technology. Working in low-margin businesses, retailers understand the value of a technology that can promote significant organizational change and…

Making the Most of In-Store Mobile Technology
February 22, 2024 at 6:19 pm

Nearly every retailer is heavily investing in improving their online and in-store channels. However, not every retailer is considering the scenarios in which online channels are being used in a retail store. In fact, nearly half (46 percent) of global in-store shoppers reported using a smartphone to enhance their most recent shopping journey. Despite this…

Embracing Top Retail Tech Strategies for 2024
February 21, 2024 at 4:27 pm

In the rapidly evolving retail landscape, 2024 is already proving to be a crucial year for retailers to improve customer acquisition and retention. Analysts report that global expenditures on digital transformation initiatives will reach $3.4 trillion by 2026, with software innovation being the driving force behind trends like immersive shopping experiences, redefining the in-store experience,…

Future-Proofing Retail Through Wi-Fi Automation
February 20, 2024 at 3:13 pm

The modern retail business owner knows these facts: their customers expect an experience that's efficient, effortless, and caters to their preferred way of buying. As consumer shopping habits continue to evolve — expedited in part due to the global pandemic that forever changed how we buy — retail operators must remain at the forefront of…

Conversational Commerce for Better Customer Experience
February 20, 2024 at 9:39 am

Since Amazon Echo’s 2014 launch, conversational commerce has been a hot topic of conversation in retail (pun intended). The biggest question: How can conversational commerce improve shopping experiences? For the last decade, the answer seemed to be it doesn’t. Consumers struggled to leverage these tools to shop, unless they were reordering a previous purchase. Conversational…

How SMBs Can Compete in an Era of Free Returns
February 19, 2024 at 10:14 am

It's the way of the world that giant corporations have the resources to crush their competition, especially when they attain a dominant position in the marketplace. The goliaths of Amazon.com and eBay did this to SMBs when they started offering FREE returns of online purchases. To be fair, the big companies probably didn’t foresee the…

Retail Management With COSU Devices: Handling the Holiday Upsurge
February 19, 2024 at 9:11 am

For many vendors, the holiday sales period can spell the difference between success and failure, providing a boost that can turn around the fortunes of a struggling retailer. Conversely, an inability to capitalize on last quarter sales could be a business’s final death knell. That’s why retailers need to make sure their management processes can…

Wage Increases and Labor Shortages Are Driving Restaurant Technology
February 15, 2024 at 12:16 pm

Through my years in the fintech and restaurant tech industries, I've witnessed firsthand the transformative impact of technology on the retail and food service industries. Today, as we navigate a landscape marked by rising labor costs and personnel shortages, the adoption of self-service technology isn't just an option, it's becoming a necessity. The Changing Face…

How Traceability Technology is Helping Luxury Retailers Stay in the Game
February 14, 2024 at 11:40 am

In an age where everyday goods cost more than ever, is our appetite for the finer things subsiding? According to Bank of America card data, credit card spending for luxury fashion is down 16 percent year-over-year, the product of a six-quarter-long decline. In October, one of the world’s top luxury retailers saw its stock drop…

Gen AI's Impact on Retail: Overcoming Data Challenges and Ethical Considerations
February 14, 2024 at 11:12 am

Microsoft and Google strategically unveiled their generative artificial intelligence capabilities for the retail industry in time for the National Retail Federation's 2024 Big Show in New York, capturing the attention of the world's leading retailers and industry leaders at this premier event. These offerings, spanning customer engagement, shopper journey experiences, and operational enhancements, align seamlessly…

Retail Has Been Slow to Embrace AI. Here’s Why.
February 22, 2024 at 6:54 pm

Artificial intelligence (AI) may be the next big thing, yet most retailers wait on the sidelines, watching what other businesses reap from this new digital technology. It’s not that they don’t want to pursue this new technology. Working in low-margin businesses, retailers understand the value of a technology that can promote significant organizational change and…

Making the Most of In-Store Mobile Technology
February 22, 2024 at 6:19 pm

Nearly every retailer is heavily investing in improving their online and in-store channels. However, not every retailer is considering the scenarios in which online channels are being used in a retail store. In fact, nearly half (46 percent) of global in-store shoppers reported using a smartphone to enhance their most recent shopping journey. Despite this…

Embracing Top Retail Tech Strategies for 2024
February 21, 2024 at 4:27 pm

In the rapidly evolving retail landscape, 2024 is already proving to be a crucial year for retailers to improve customer acquisition and retention. Analysts report that global expenditures on digital transformation initiatives will reach $3.4 trillion by 2026, with software innovation being the driving force behind trends like immersive shopping experiences, redefining the in-store experience,…

Future-Proofing Retail Through Wi-Fi Automation
February 20, 2024 at 3:13 pm

The modern retail business owner knows these facts: their customers expect an experience that's efficient, effortless, and caters to their preferred way of buying. As consumer shopping habits continue to evolve — expedited in part due to the global pandemic that forever changed how we buy — retail operators must remain at the forefront of…

Conversational Commerce for Better Customer Experience
February 20, 2024 at 9:39 am

Since Amazon Echo’s 2014 launch, conversational commerce has been a hot topic of conversation in retail (pun intended). The biggest question: How can conversational commerce improve shopping experiences? For the last decade, the answer seemed to be it doesn’t. Consumers struggled to leverage these tools to shop, unless they were reordering a previous purchase. Conversational…

How SMBs Can Compete in an Era of Free Returns
February 19, 2024 at 10:14 am

It's the way of the world that giant corporations have the resources to crush their competition, especially when they attain a dominant position in the marketplace. The goliaths of Amazon.com and eBay did this to SMBs when they started offering FREE returns of online purchases. To be fair, the big companies probably didn’t foresee the…

Retail Management With COSU Devices: Handling the Holiday Upsurge
February 19, 2024 at 9:11 am

For many vendors, the holiday sales period can spell the difference between success and failure, providing a boost that can turn around the fortunes of a struggling retailer. Conversely, an inability to capitalize on last quarter sales could be a business’s final death knell. That’s why retailers need to make sure their management processes can…

Wage Increases and Labor Shortages Are Driving Restaurant Technology
February 15, 2024 at 12:16 pm

Through my years in the fintech and restaurant tech industries, I've witnessed firsthand the transformative impact of technology on the retail and food service industries. Today, as we navigate a landscape marked by rising labor costs and personnel shortages, the adoption of self-service technology isn't just an option, it's becoming a necessity. The Changing Face…

How Traceability Technology is Helping Luxury Retailers Stay in the Game
February 14, 2024 at 11:40 am

In an age where everyday goods cost more than ever, is our appetite for the finer things subsiding? According to Bank of America card data, credit card spending for luxury fashion is down 16 percent year-over-year, the product of a six-quarter-long decline. In October, one of the world’s top luxury retailers saw its stock drop…

Gen AI's Impact on Retail: Overcoming Data Challenges and Ethical Considerations
February 14, 2024 at 11:12 am

Microsoft and Google strategically unveiled their generative artificial intelligence capabilities for the retail industry in time for the National Retail Federation's 2024 Big Show in New York, capturing the attention of the world's leading retailers and industry leaders at this premier event. These offerings, spanning customer engagement, shopper journey experiences, and operational enhancements, align seamlessly…

Retail Has Been Slow to Embrace AI. Here’s Why.
February 22, 2024 at 6:54 pm

Artificial intelligence (AI) may be the next big thing, yet most retailers wait on the sidelines, watching what other businesses reap from this new digital technology. It’s not that they don’t want to pursue this new technology. Working in low-margin businesses, retailers understand the value of a technology that can promote significant organizational change and…

Making the Most of In-Store Mobile Technology
February 22, 2024 at 6:19 pm

Nearly every retailer is heavily investing in improving their online and in-store channels. However, not every retailer is considering the scenarios in which online channels are being used in a retail store. In fact, nearly half (46 percent) of global in-store shoppers reported using a smartphone to enhance their most recent shopping journey. Despite this…

Embracing Top Retail Tech Strategies for 2024
February 21, 2024 at 4:27 pm

In the rapidly evolving retail landscape, 2024 is already proving to be a crucial year for retailers to improve customer acquisition and retention. Analysts report that global expenditures on digital transformation initiatives will reach $3.4 trillion by 2026, with software innovation being the driving force behind trends like immersive shopping experiences, redefining the in-store experience,…

Future-Proofing Retail Through Wi-Fi Automation
February 20, 2024 at 3:13 pm

The modern retail business owner knows these facts: their customers expect an experience that's efficient, effortless, and caters to their preferred way of buying. As consumer shopping habits continue to evolve — expedited in part due to the global pandemic that forever changed how we buy — retail operators must remain at the forefront of…

Conversational Commerce for Better Customer Experience
February 20, 2024 at 9:39 am

Since Amazon Echo’s 2014 launch, conversational commerce has been a hot topic of conversation in retail (pun intended). The biggest question: How can conversational commerce improve shopping experiences? For the last decade, the answer seemed to be it doesn’t. Consumers struggled to leverage these tools to shop, unless they were reordering a previous purchase. Conversational…

How SMBs Can Compete in an Era of Free Returns
February 19, 2024 at 10:14 am

It's the way of the world that giant corporations have the resources to crush their competition, especially when they attain a dominant position in the marketplace. The goliaths of Amazon.com and eBay did this to SMBs when they started offering FREE returns of online purchases. To be fair, the big companies probably didn’t foresee the…

Retail Management With COSU Devices: Handling the Holiday Upsurge
February 19, 2024 at 9:11 am

For many vendors, the holiday sales period can spell the difference between success and failure, providing a boost that can turn around the fortunes of a struggling retailer. Conversely, an inability to capitalize on last quarter sales could be a business’s final death knell. That’s why retailers need to make sure their management processes can…

Wage Increases and Labor Shortages Are Driving Restaurant Technology
February 15, 2024 at 12:16 pm

Through my years in the fintech and restaurant tech industries, I've witnessed firsthand the transformative impact of technology on the retail and food service industries. Today, as we navigate a landscape marked by rising labor costs and personnel shortages, the adoption of self-service technology isn't just an option, it's becoming a necessity. The Changing Face…

How Traceability Technology is Helping Luxury Retailers Stay in the Game
February 14, 2024 at 11:40 am

In an age where everyday goods cost more than ever, is our appetite for the finer things subsiding? According to Bank of America card data, credit card spending for luxury fashion is down 16 percent year-over-year, the product of a six-quarter-long decline. In October, one of the world’s top luxury retailers saw its stock drop…

Gen AI's Impact on Retail: Overcoming Data Challenges and Ethical Considerations
February 14, 2024 at 11:12 am

Microsoft and Google strategically unveiled their generative artificial intelligence capabilities for the retail industry in time for the National Retail Federation's 2024 Big Show in New York, capturing the attention of the world's leading retailers and industry leaders at this premier event. These offerings, spanning customer engagement, shopper journey experiences, and operational enhancements, align seamlessly…

Retail Has Been Slow to Embrace AI. Here’s Why.
February 22, 2024 at 6:54 pm

Artificial intelligence (AI) may be the next big thing, yet most retailers wait on the sidelines, watching what other businesses reap from this new digital technology. It’s not that they don’t want to pursue this new technology. Working in low-margin businesses, retailers understand the value of a technology that can promote significant organizational change and…

Making the Most of In-Store Mobile Technology
February 22, 2024 at 6:19 pm

Nearly every retailer is heavily investing in improving their online and in-store channels. However, not every retailer is considering the scenarios in which online channels are being used in a retail store. In fact, nearly half (46 percent) of global in-store shoppers reported using a smartphone to enhance their most recent shopping journey. Despite this…

Embracing Top Retail Tech Strategies for 2024
February 21, 2024 at 4:27 pm

In the rapidly evolving retail landscape, 2024 is already proving to be a crucial year for retailers to improve customer acquisition and retention. Analysts report that global expenditures on digital transformation initiatives will reach $3.4 trillion by 2026, with software innovation being the driving force behind trends like immersive shopping experiences, redefining the in-store experience,…

Future-Proofing Retail Through Wi-Fi Automation
February 20, 2024 at 3:13 pm

The modern retail business owner knows these facts: their customers expect an experience that's efficient, effortless, and caters to their preferred way of buying. As consumer shopping habits continue to evolve — expedited in part due to the global pandemic that forever changed how we buy — retail operators must remain at the forefront of…

Conversational Commerce for Better Customer Experience
February 20, 2024 at 9:39 am

Since Amazon Echo’s 2014 launch, conversational commerce has been a hot topic of conversation in retail (pun intended). The biggest question: How can conversational commerce improve shopping experiences? For the last decade, the answer seemed to be it doesn’t. Consumers struggled to leverage these tools to shop, unless they were reordering a previous purchase. Conversational…

How SMBs Can Compete in an Era of Free Returns
February 19, 2024 at 10:14 am

It's the way of the world that giant corporations have the resources to crush their competition, especially when they attain a dominant position in the marketplace. The goliaths of Amazon.com and eBay did this to SMBs when they started offering FREE returns of online purchases. To be fair, the big companies probably didn’t foresee the…

Retail Management With COSU Devices: Handling the Holiday Upsurge
February 19, 2024 at 9:11 am

For many vendors, the holiday sales period can spell the difference between success and failure, providing a boost that can turn around the fortunes of a struggling retailer. Conversely, an inability to capitalize on last quarter sales could be a business’s final death knell. That’s why retailers need to make sure their management processes can…

Wage Increases and Labor Shortages Are Driving Restaurant Technology
February 15, 2024 at 12:16 pm

Through my years in the fintech and restaurant tech industries, I've witnessed firsthand the transformative impact of technology on the retail and food service industries. Today, as we navigate a landscape marked by rising labor costs and personnel shortages, the adoption of self-service technology isn't just an option, it's becoming a necessity. The Changing Face…

How Traceability Technology is Helping Luxury Retailers Stay in the Game
February 14, 2024 at 11:40 am

In an age where everyday goods cost more than ever, is our appetite for the finer things subsiding? According to Bank of America card data, credit card spending for luxury fashion is down 16 percent year-over-year, the product of a six-quarter-long decline. In October, one of the world’s top luxury retailers saw its stock drop…

Gen AI's Impact on Retail: Overcoming Data Challenges and Ethical Considerations
February 14, 2024 at 11:12 am

Microsoft and Google strategically unveiled their generative artificial intelligence capabilities for the retail industry in time for the National Retail Federation's 2024 Big Show in New York, capturing the attention of the world's leading retailers and industry leaders at this premier event. These offerings, spanning customer engagement, shopper journey experiences, and operational enhancements, align seamlessly…

Retail Has Been Slow to Embrace AI. Here’s Why.
February 22, 2024 at 6:54 pm

Artificial intelligence (AI) may be the next big thing, yet most retailers wait on the sidelines, watching what other businesses reap from this new digital technology. It’s not that they don’t want to pursue this new technology. Working in low-margin businesses, retailers understand the value of a technology that can promote significant organizational change and…

Making the Most of In-Store Mobile Technology
February 22, 2024 at 6:19 pm

Nearly every retailer is heavily investing in improving their online and in-store channels. However, not every retailer is considering the scenarios in which online channels are being used in a retail store. In fact, nearly half (46 percent) of global in-store shoppers reported using a smartphone to enhance their most recent shopping journey. Despite this…

Embracing Top Retail Tech Strategies for 2024
February 21, 2024 at 4:27 pm

In the rapidly evolving retail landscape, 2024 is already proving to be a crucial year for retailers to improve customer acquisition and retention. Analysts report that global expenditures on digital transformation initiatives will reach $3.4 trillion by 2026, with software innovation being the driving force behind trends like immersive shopping experiences, redefining the in-store experience,…

Future-Proofing Retail Through Wi-Fi Automation
February 20, 2024 at 3:13 pm

The modern retail business owner knows these facts: their customers expect an experience that's efficient, effortless, and caters to their preferred way of buying. As consumer shopping habits continue to evolve — expedited in part due to the global pandemic that forever changed how we buy — retail operators must remain at the forefront of…

Conversational Commerce for Better Customer Experience
February 20, 2024 at 9:39 am

Since Amazon Echo’s 2014 launch, conversational commerce has been a hot topic of conversation in retail (pun intended). The biggest question: How can conversational commerce improve shopping experiences? For the last decade, the answer seemed to be it doesn’t. Consumers struggled to leverage these tools to shop, unless they were reordering a previous purchase. Conversational…

How SMBs Can Compete in an Era of Free Returns
February 19, 2024 at 10:14 am

It's the way of the world that giant corporations have the resources to crush their competition, especially when they attain a dominant position in the marketplace. The goliaths of Amazon.com and eBay did this to SMBs when they started offering FREE returns of online purchases. To be fair, the big companies probably didn’t foresee the…

Retail Management With COSU Devices: Handling the Holiday Upsurge
February 19, 2024 at 9:11 am

For many vendors, the holiday sales period can spell the difference between success and failure, providing a boost that can turn around the fortunes of a struggling retailer. Conversely, an inability to capitalize on last quarter sales could be a business’s final death knell. That’s why retailers need to make sure their management processes can…

Wage Increases and Labor Shortages Are Driving Restaurant Technology
February 15, 2024 at 12:16 pm

Through my years in the fintech and restaurant tech industries, I've witnessed firsthand the transformative impact of technology on the retail and food service industries. Today, as we navigate a landscape marked by rising labor costs and personnel shortages, the adoption of self-service technology isn't just an option, it's becoming a necessity. The Changing Face…

How Traceability Technology is Helping Luxury Retailers Stay in the Game
February 14, 2024 at 11:40 am

In an age where everyday goods cost more than ever, is our appetite for the finer things subsiding? According to Bank of America card data, credit card spending for luxury fashion is down 16 percent year-over-year, the product of a six-quarter-long decline. In October, one of the world’s top luxury retailers saw its stock drop…

Gen AI's Impact on Retail: Overcoming Data Challenges and Ethical Considerations
February 14, 2024 at 11:12 am

Microsoft and Google strategically unveiled their generative artificial intelligence capabilities for the retail industry in time for the National Retail Federation's 2024 Big Show in New York, capturing the attention of the world's leading retailers and industry leaders at this premier event. These offerings, spanning customer engagement, shopper journey experiences, and operational enhancements, align seamlessly…