If you would like to send a press release, propose a topic or suggest a writer for a particular article scheduled on our editorial calendar here’s the place to do it. E-mail press releases and ideas, as well as overall editorial planning, cover story profiles and columnist ideas to Melissa Campanelli at (718) 788-1772 or e-mail mcampanelli@napco.com.

Following are a number of frequently asked questions about our magazine. If you need help, look here first. And if you don’t see what you’re looking for, please let us know by calling (215) 238-5300.

What is the magazine’s mission?
Retail Online Integration is the practical, information-packed publication devoted exclusively to the business of profitable merchandise sales, marketing and service — all with channel integration in mind. It provides readers with solid, how-to information, case studies and advice from experts on: search, web design, email marketing, retail integration, print catalog, lists, production, prepress, marketing, management strategies, technology, customer relationship management, database marketing, fulfillment and printing.

I can’t access all the stories from Retail Online Integration magazine on the site. Why not?
To see the complete contents of the magazine, you must be a Retail Online Integration magazine print subscriber. We only offer a handful of articles on our site each month.

I recently ordered a print subscription. When will I receive my first issue?
You should expect to receive your first issue in approximately 4-6 weeks from the time we receive your order.

Mailing address changes, renewals and subscriptions.
Click here to subscribe or make changes.

We can change your address permanently or temporarily. Please send address changes to: Retail Online Integration, P.O. Box 2012, Skokie, IL, 60076-9815. Contact us at least 4-6 weeks before you need the change to take effect. That way, we can help ensure that you won’t miss any issues. To make the change, we’ll need your account number (the 10-digit number that appears above the name), old address, new address, and the date you want the change to take effect. You can also change your information, renew or subscribe online at http://as400.halldata.com/cgi-bin/subscribe/cs

How can I cancel my Retail Online Integration magazine subscription?
We would like to hear from you if you’re not satisfied with Retail Online Integration, for any reason. We hope you will reconsider your decision to cancel or let us try to correct any problems you’re experiencing. But if you do need to cancel, please provide us with your name, address and 10-digit account number, and contact us at: All About ROI, P.O. Box 2012, Skokie, IL, 60076-9815.

How do I order Reprints?
North American Publishing Company’s Reprint Services Department is the best place to get authentic, custom-made reprints from Retail Online Integration or any of the company’s trade publications.

Being the original publisher Retail Online Integration, NAPCO has access to the original artwork and text. This means we offer our customers:
* Fast Delivery
* Affordable costs
* Highly customized materials

Remember, reprints are versatile marketing tools and an excellent business investment when used as trade show handouts, sales leave-behinds or inclusions in seminar/classroom packets. They also fit nicely into direct mail or promo pieces. For a free quote, call Jen Bytof, Reprint Services Manager at 215-238-5218; Fax: 215-238-5390; or e-mail: reprints@napco.com.