Verizon Communications

Verizon's Chief Customer Officer on How Employees Pivoted During COVID-19
October 21, 2020 at 3:11 pm

This video originally appeared on Total Retail's sister site, Women in Retail Leadership Circle. When the COVID-19 pandemic hit and Verizon had to close its retail stores, instead of laying off or furloughing thousands of employees, the telecommunications company used it as an opportunity to train thousands of its store sales associates on its customer service…

Retail in the Post-Digital Era: Helping Retailers Blend Physical and Virtual Worlds
July 17, 2019 at 11:01 am

Retailers that once tried to compete with e-commerce giants have long since shifted to become giants in their own right. Today, retail is shifting again, weaving digital into every aspect of operations, largely driven by brands need to anticipate individual customers’ evolving desires. Additionally, over a decade of transformation has sparked a shift in consumer habits and…

Mobile Security Index 2018: An In-Depth Look at the Risks and What You Can Do About Them
March 8, 2018 at 4:16 pm

Mobile connectivity is behind many of today’s big organizational changes — e.g., digital transformation and the Internet of Things (IoT) — that are impacting processes and people across all industries. Verizon’s inaugural Mobile Security Index seeks to create awareness about the growing security threats and the critical need to safeguard data as organizations become increasingly reliant on enterprise mobility for business operations.

Report: Verizon Uncovers Two More Retail Breaches After Huge Target Hack
February 27, 2014

Verizon is reportedly investigating two more breaches at retailers that appear to have been hacked at the same time as the massive holiday data breach at Target. According to The Wall Street Journal, Verizon contacted the unnamed retailers last week. It's not clear which retailers may be involved in these subsequent breaches. New York-based Verizon didn't immediately respond to a request for comment.

E-mail Marketing: Avoid Being Flagged as Spam; Update SPF Authentication
September 11, 2007

An increased reliance on the Sender Policy Framework (SPF) authentication method to determine e-mail legitimacy was the key finding of Lyris’ E-mail Advisor ISP Deliverability Report Card for the 2007 second fiscal quarter. The study, which monitors deliverability rates for permission-based e-mail marketing messages, measured the full-delivery trajectories of more than 436,000 permission-based e-mail marketing messages using ISP domains in the U.S., Canada, Europe and Australia. Here are some of the report’s findings: * Permission-based e-mails make it into U.S. ISP boxes roughly 75 percent of the time; * topped the list with 97 percent inbox delivery, 10 percentage points higher than