Podium

Survey Reveals Top Customer Communication Methods for Retailers
February 25, 2021 at 6:40 pm

In this episode of Retail Right Now, Total Retail's Melissa Campanelli and Kristina Stidham discuss the latest trends impacting retail customer communication methods, drawing on key insights from a recent survey conducted by NAPCO Research, sponsored by Podium. The subsequent report, "A Message for Retailers: Go Digital," details what retailers should be considering as they…

A Message for Retailers: Go Digital
February 1, 2021 at 3:40 pm

Looking for the best ways to improve your customer experience? Total Retail’s latest research report provides an inside look at the top reasons retailers should integrate digital communication channels, such as SMS, into their growth strategy. Access the report to uncover which channels are used most, adoption challenges, perks of keeping efforts in-house, and more!

2020 State of Retail Reviews Report
November 24, 2020 at 4:33 pm

Reviews used to be a nice-to-have in retail. Now, they’re a must-have if you want a customer to engage with your store. Download the report to get useful insights and key takeaways on how reviews are crucial for any retailer with a local presence.

4 Ways Retailers Can Win More Customers Digitally
October 29, 2020 at 9:06 am

In a digital and mobile-first world, one thing is certain: convenience wins. Join this webinar to learn 4 ways brick-and-mortar retailers can win more customers digitally. We’ll explore Mattress Firm’s digital path to marketing success—from initial search to final sale and back again.

9 Surprising Ways You Can Use Texting
August 31, 2020 at 9:40 am

There’s never been a more crucial time than now for one-to-one digital consumer communications in retail. Open rates for text messages are 98%. There’s a reason for that — texting is fast, convenient, and personal. Read this guide to learn how retailers can use simple text messaging to build powerful customer connections.

How to Compete in a Convenience Economy
March 13, 2020 at 10:32 am

Today’s consumers demand convenience as well as seamless online-to-offline experiences. In fact, 70% of consumers site convenience as the number one factor influencing repeat purchases. In this free guide, you’ll learn how the best marketers leverage messaging tools to win more leads, earn repeat customers, and outshine the competition.

From Chat to Checkout: Why Convenience Wins
December 16, 2019 at 9:55 am

Today’s consumers demand convenient and connected experiences both online and off. In fact, 67% of consumers site convenience as the number one factor influencing repeat purchases. Learn how forward-thinking retail marketers centralize and integrate messaging channels to drive offline sales.

The Ultimate Guide to Google Reviews for Retailers
December 9, 2019 at 11:42 am

Modern purchases start with a search. Download this free ebook to learn how to easily capture more reviews, boost your local SEO, and beat your competition. You’ll get step-by-step instructions to get found and turn online traffic into foot traffic. Get the guide to grow your reviews today.