Podium
In this episode of Retail Right Now, Total Retail's Melissa Campanelli and Kristina Stidham discuss the latest trends impacting retail customer communication methods, drawing on key insights from a recent survey conducted by NAPCO Research, sponsored by Podium. The subsequent report, "A Message for Retailers: Go Digital," details what retailers should be considering as they…
Looking for the best ways to improve your customer experience? Total Retail’s latest research report provides an inside look at the top reasons retailers should integrate digital communication channels, such as SMS, into their growth strategy. Access the report to uncover which channels are used most, adoption challenges, perks of keeping efforts in-house, and more!
Reviews used to be a nice-to-have in retail. Now, they’re a must-have if you want a customer to engage with your store. Download the report to get useful insights and key takeaways on how reviews are crucial for any retailer with a local presence.
In a digital and mobile-first world, one thing is certain: convenience wins. Join this webinar to learn 4 ways brick-and-mortar retailers can win more customers digitally. We’ll explore Mattress Firm’s digital path to marketing success—from initial search to final sale and back again.
There’s never been a more crucial time than now for one-to-one digital consumer communications in retail. Open rates for text messages are 98%. There’s a reason for that — texting is fast, convenient, and personal. Read this guide to learn how retailers can use simple text messaging to build powerful customer connections.
Today’s consumers demand convenience as well as seamless online-to-offline experiences. In fact, 70% of consumers site convenience as the number one factor influencing repeat purchases. In this free guide, you’ll learn how the best marketers leverage messaging tools to win more leads, earn repeat customers, and outshine the competition.
Today’s consumers demand convenient and connected experiences both online and off. In fact, 67% of consumers site convenience as the number one factor influencing repeat purchases. Learn how forward-thinking retail marketers centralize and integrate messaging channels to drive offline sales.
Modern purchases start with a search. Download this free ebook to learn how to easily capture more reviews, boost your local SEO, and beat your competition. You’ll get step-by-step instructions to get found and turn online traffic into foot traffic. Get the guide to grow your reviews today.