J.C. Penney

J.C. Penney Expanding Into Home Services
March 10, 2017 at 12:17 pm

J.C. Penney is going to expand its home services by testing six new programs in 100 stores. Starting later this month, shoppers will see signs in J.C. Penney home departments and on its digital storefront for services in bathroom remodeling, home heating and cooling systems, quick-ship and installed blinds, whole home water solutions, awnings, and smart…

J.C. Penney to Close Up to 140 Stores, Offer Buyouts
February 24, 2017 at 11:46 am

J.C. Penney plans to close 130 to 140 stores and offer buyouts to 6,000 workers as the department store industry sags in competition with online sellers and nimble niche retailers. The company said Friday that it would shutter 13 percent to 14 percent of its locations and introduce new goods and services aimed at the shifting…

Los Angeles Prosecutors Sue 4 Retailers for Deceptive Advertising
December 12, 2016 at 10:03 am

The Los Angeles city attorney’s office has sued four retailers, alleging deceptive advertising that it says misled shoppers into believing that thousands of products were on sale at a hefty discount. The retailers — J.C. Penney, Sears, Kohl’s and Macy’s — falsely advertised high “list” or “regular” prices on merchandise that was never actually for sale at that…

3 Omnichannel Tips to Optimize Holiday Revenues
October 18, 2016 at 11:52 am

Retailers should waste no time in preparing for this year’s holiday shopping season. Before you know it, consumers will begin searching for the fastest, most convenient way to snag every last item on their holiday wish list. From an e-commerce website to traditional brick-and-mortar stores, offering more than one purchasing channel is an important first step, but it may not be enough to stand out from the competition. By implementing an omnichannel strategy that enables data…

How J.C. Penney and Pinterest Are Trying to Update the Mall
May 31, 2016 at 11:05 am

Ever since the online market exploded, consumers have been flocking to online stores in droves, which naturally has hurt the shopping mall as we know it. It’s driven a number of stores out of business, and it threatens the health of thousands more. Retailers are taking steps to ensure the online market doesn’t throw them…

Ex-CEO Ron Johnson Says J.C. Penney Should Have Stuck With His Plan
May 17, 2016 at 9:27 am

Even though his strategy a few years ago to reinvent J.C. Penney sent the department store chain’s annual sales down $6 billion and caused a major cash crisis, former CEO Ron Johnson maintained on Monday that the retailer would have been better off sticking to his plan. Johnson, previously a star retailer at Apple and…

E-Commerce is a Money Loser, Minimum Wage Hikes Are a Bad Idea, and Other Musings by a Retail Star
May 16, 2016 at 10:04 am

E-commerce is a money-losing business and hiking up the minimum wage is “bull***.” So said retail’s “merchant prince” Allen Questrom, to a standing-room crowd of former colleagues and current acolytes where he was greeted like a retail rock star. The 50-year retail veteran and turnaround CEO of chains ranging from J.C. Penney and Macy’s (then Federated) to…

J.C. Penney Taking Emergency Measures to Stay Afloat
May 6, 2016 at 10:03 am

J.C. Penney, faced with unexpected light sales in mid-April, slashed payroll, froze overtime and took other drastic cost-cutting steps in an attempt to protect its bottom line, The Post has learned. As the end of its first fiscal quarter approached, the mid-priced department store told store managers to take the emergency measures because the chain faced…

What it Takes for Fashion Retailers to Win Hearts … and Wallet Share
March 23, 2016 at 10:56 am

Every retailer hopes to earn not just wallet share, but also the loyalty of its customers. A delighted and loyal customer will keep coming back, spend more money while there, and go one step further by recommending their favorite retailer to friends and family. Recently, Market Force Information announced the results of its annual fashion…

Why J.C. Penney Store Managers Were Receptive to CEO Marvin Ellison’s ‘BS’
March 17, 2016 at 10:28 am

J.C. Penney CEO Marvin Ellison started day three of its annual store managers meeting on Wednesday talking about BS (business simplification). Just in case Penney store managers had any doubts about what they heard the day before, there was a bright red BS stamp covering old rules and titles of cumbersome reports on a screen behind…