Organizational, operational and technology challenges are hampering retailers’ efforts to meet customers’ demands for a seamless shopping experience across all channels and touchpoints. According to a new research study from Accenture and Hybris Software, retailers view omnichannel maturity as a key brand differentiator for their companies, and improving their ability to provide customers with a seamless shopping experience across all channels as a top priority. The study shows that nearly all (94 percent) retail decision makers surveyed said that their companies face significant barriers to becoming an integrated omnichannel company.
Globalization; social and mobile commerce; and site replacements, upgrades and new launches are driving e-commerce product evaluation and selection. Use this Magic Quadrant as a guide during the vendor evaluation and selection process. Content includes...Market Overview...Market traction and momentum...E-Commerce product capabilities...Leaders, challengers, visionaries and niche players in E-Commerce...Vendor strengths, cautions and more! Download here!
In this report, the top 12 global service providers are evaluated to help e-business, channel strategy and technology leaders determine the best service providers for their company to work with as they embark on programs to transform their company in the era of agile commerce. You'll find evaluations on global service providers, vendor profiles and more. Check it out here!
Retailers want to provide customers with a seamless shopping experience across all customer touchpoints. You'll learn how to determine what deployment model (or even mix of models) is optimal for your brand as well as five key questions you MUST ask to point the way to the optimal deployment model. Check it out here in this free whitepaper!
This free whitepaper provides guidance on how B-to-B and B-to-C companies can navigate a variety of e-commerce implementation choices to accelerate time-to-market. The following topics are addressed:
- choosing the appropriate solution;
- steps to going live in 90 days; and
- how to ensure long-term success.
This free whitepaper describes a set of proven cross-channel fulfillment strategies and their benefits to consumers and merchants. You'll learn the following:
- what consumers expect in an integrated multichannel experience;
- proven cross-channel strategies;
- buy online, pick up from store inventory;
- buy online, return in-store
- save the sale with out-of-stock fulfillment;
- technology considerations;
- taking the next steps;
- and more!
Download this free whitepaper now!