Breached Data Means Big Problems for Small Businesses
March 27, 2014

Data breaches are a threat for a business of any size, but according to the National Small Business Association, a single cyber attack costs a small business an average of $8,669.48, not accounting for the ripple effects of decreased sales and reduced trust and tainted reputation after a breach occurs. Proactive security measures for monitoring and managing data can save time and money for small businesses across a range of industries. Here are a few simple steps any small business owner can take to help protect against data breaches:

Don’t Let Fraud Losses Surprise You
January 27, 2014

Whether you're in the beginnings of starting up your business or the heady days of growing it, one often neglected part is the operational headaches and risks you face as you scale. In particular, if your online business serves many customers and accepts payments on that platform (e.g., Uber, Kickstarter, Constant Contact), you should be thinking about fraud risk and how exposed your platform might be to this risk. Here are five tips to ensure you're not surprised by fraud losses: 

3 Tips to Optimize Holiday Revenues
November 11, 2013

Holiday decorations have already been on display at retail stores for weeks, spreading the holiday cheer over longer than just November and December. Accounting for approximately 20 percent to 40 percent of retailers’ annual sales, it's no wonder they're making an effort to extend the holiday revenue spirit. In the run-up to Black Friday and Cyber Monday, retailers have few options to increase sales volume and revenue without conducting a major overhaul of their digital marketing strategy. They must think strategically about leveraging assets they already have, as well as after the festivities are over.

5 Ways Retailers Are Trying to Snag Holiday Shopping Dollars Extra Early This Year
September 26, 2013

Most people like Thanksgiving to have passed before setting up Christmas decorations and jumping into winter holiday mode. For marketers, however, it's now become standard to embrace the winter holiday mentality long before Thanksgiving — in fact, before Halloween even. According to a new survey from Experian Marketing Services, 49 percent of marketers said they will launch holiday campaigns before Oct. 31. 

Taking Advantage of Events, Not Just the Big Holidays
September 16, 2013

Most marketers develop an editorial and promotional master calendar to help organize their upcoming email schedule. You want to have a cadence to your emails and provide recipients with varied products, services and offers. It's a good idea to plan out future communications for a three-month time span. This isn't as daunting as it may sound.

U.S. Email Volume Spikes During the Holidays, Study Finds
July 1, 2013

Experian Marketing Services, a global provider of integrated consumer insights and targeting, data quality and cross-channel marketing, today announced the release of its global holiday email study. The study includes an examination of more than 100,000 email campaigns sent by more than 1,000 brands across 10 markets, including Australia, China, France, Hong Kong, India, New Zealand, Singapore, Spain, the United Kingdom and the United States, between October 2012 and the end of December 2012. For many retailers, the holiday season generates the highest amount of revenue.

Apple Passbook: Is it Ready for Prime Time?
January 11, 2013

Our wallets are approaching super-size like proportions. The average American cardholder has approximately four credit or debit cards, and the average household participates in more than 18 consumer rewards programs. In response, there's been a flurry of digital innovations aimed at lightening your load. NFC was touted as the saving grace, but with a high cost of entry and a questionable convenience and value proposition factor, the technology needs a lot of work (and time) before it reaches mass adoption. The latest contender is Apple, who threw its hat into the ring with Passbook.

Christmas Day 2012 Retail Visits Increase 27% Compared to 2011
December 28, 2012

The home stretch for the holidays is nearing as second wind for retailers is just starting as Experian Marketing Services analyzes the post-Christmas retail trend. Christmas Day 2012 saw a 27% increase in online traffic to the top 500 retail sites compared to 2011. The top retail sites received more than 115.5 million total U.S. visits. To date the holiday online traffic for the past 7 weeks to retail sites are up 10% for 2012 vs. 2011. Each retail holiday milestone day saw online traffic increases so far this season.

Free Whitepaper: How Retailers Enhance Customer-Centric Strategies
November 14, 2012

With the rise of the new digital consumer, retailers collect more information, across more channels, than ever before. Find out how retailers are enhancing customer-centric strategies to better unite this data and ultimately align with these new individuals. Check out this free whitepaper to learn the following: why accurate customer data is a prerequisite; how retailers perceive their own contact data quality; the three customer-centric initiatives that retailers are prioritizing; how retailers achieve a customer-centric strategy; and much more!

Free Whitepaper: 4 Marketing Strategies for the Holiday Season
November 14, 2012

Holiday success is all about excelling at the basics. This includes optimizing functionality and speed while not changing style. Learn four strategies that retailers can implement quickly for short-term gains and long-term growth. Within each strategy, retailers will learn best practices, customer success stories and more.