Best Buy

Best Buy Expands Inventory Exclusive to Internet
March 31, 2011

Best Buy is expanding its online-only assortment in key product categories as a way to clear up some of the static that has clouded its financial picture in recent months. Revenues for the retailer's fourth quarter, which ended February 26, 2011, declined 2 percent (to $16.2 billion) compared to the same period the previous year, while same store sales dropped 4.6 percent.

Best Buy to Become Mobile Virtual Network Operator
March 25, 2011

Best Buy announced it will be partnering with open wireless broadband network provider LightSquared to enter the wireless industry by becoming a mobile virtual network operator selling mobile broadband access.

QR Codes: Full Steam Ahead
March 25, 2011

For years marketers have cited the success of 2-D barcodes overseas and eagerly waited (and waited) for them to take hold in the U.S. Thanks to prominent endorsements from Target, Best Buy, Macy's and Post Cereals, that day might finally be nearing.

Best Buy Closing All Stores in China
February 24, 2011

Best Buy is closing all of its branded stores in China, highlighting the resistance of Chinese shoppers to some western-style store experiences. The retailer, which will continue to run 170 stores in China under the Five Star brand acquired five years ago, is also giving up an attempt to enter Turkey, with the closure of two trial-run stores opened in the past two years.

Moves at Best Buy Designed to Enhance Growth
February 22, 2011

Best Buy has announced a series of moves designed to enhance the company’s growth prospects and profitability. On the domestic front, it plans to double the number of Best Buy Mobile stores by the end of the current fiscal year by opening 150 new freestanding stores to give it a total of 325 units.

Wait 6 Weeks No More
February 1, 2011

Who hasn't been reeled in by the lure of a money-back rebate, reducing the purchase price of that new dishwasher or refrigerator you need? The process sounds so simple, too: Just fill out a rebate form, mail it back with a proof of purchase, then sit back and wait for the check to arrive in the mail. At least so it seems.

Retailers' Return Policies Confound Consumers
December 17, 2010

CrossView has announced the results of a study of some of the country’s largest retailers’ return policies. The study evaluated 88 U.S. retailers and found significant variations.

Amazon.com Offers Best Customer Experience, Keynote Survey Says
December 15, 2010

Keynote Competitive Research announced the results of its Q4 2010 study of retail electronics websites, with Amazon.com taking first place for best overall customer experience. In the Technical Quality rankings, Buy.com took first for reliability while TigerDirect.com ranked first for responsiveness.