AB&C Group

Industry Eye Letter: How DMA Can Contain Catalog Backlash
March 1, 2008

Dear Editor, RE: “DMA Drops MPS Fee” that ran in February's IndustryEye, the Direct Marketing Association took the right step by eliminating the $1 sign-up fee, but its Mail Preference Service (MPS) still requires a credit card number to ensure authenticity. There are more than 4 million names on the MPS suppression file, but DMA hasn’t done much to promote MPS to consumers and its membership base. More importantly, the DMA hasn’t made it easy for consumers to have their names added to the do-not-mail list. Catalog Choice’s goal — to stop unwanted mail to help clean our environment — is a worthy one.

Matchbacks: Tools and Technologies to Try
March 1, 2006

Accurately determining what level of matchback your company needs can depend on several factors: available resources, the specifics of your contact strategy and time constraints imposed by future planning cycles, to name a few. Following are three steps that can help you select a strategy and vendors. Step 1: Identify marketing channels you’d like to include in your matchback. You get sales from several channels. Which channel’s orders should you include in your matchback, and which should you omit? You probably get orders from direct mail (e.g., catalogs, postcards, flyers, special mailings), Internet, e-mail marketing campaigns, paid search engines and affiliate marketing programs. Choose the