Today on Total Retail
January 21, 2020 at 9:19 am
With dozens of states imposing new collection requirements on out-of-state sellers and marketplace facilitators, 2019 was a tumultuous year for sales tax. In its own way, 2020 promises to be no less turbulent. Wayfair Fallout Continues Like its predecessor, 2019 was all about South Dakota v. Wayfair, Inc. The June 2018 decision by the Supreme…
January 20, 2020 at 9:57 am
Stationery chain Papyrus is reportedly closing all of its stores across the United States. Citing two anonymous sources, Retail Dive's Ben Unglesbee reported that the chain's parent company, the Schurman Retail Group, plans to close all Papyrus retail locations. The first Papyrus location opened up in Berkeley, California, in 1973, although the brand itself dates back to 1950.…
January 20, 2020 at 9:09 am
In episode 230 of Total Retail Talks, Executive Editor Joe Keenan interviews Eli Winkler, chief marketing officer at La-Z-Boy, a leading home furniture manufacturer and retailer. Listen in as Winkler discusses the furniture retailer's history, how the business has adjusted to consumers' changing behaviors, and the technology enhancements La-Z-Boy offers shoppers in its stores and…
January 19, 2020 at 9:36 pm
The National Retail Federation’s annual convention and expo was held in New York City last week, and had almost 40,000 attendees, with hundreds of exhibitors, speakers and sessions. The industry continues to invest heavily in technology innovation, supply chain and fulfillment solutions, and engaging physical store experiences, and we saw continued incremental progress in all these…
January 19, 2020 at 7:55 pm
The 2020 event season started with the National Retail Federation’s Big Show last week. This year’s event drew more than 38,000 participants. As attendees and most in the retail space know, the show brings together the retail industry's varied brands and the vendors that help them deliver great experiences to learn, share and talk about current market…
January 19, 2020 at 7:24 pm
Online shopping’s share of the retail market has been growing ever since Amazon.com and eBay first came on the scene more than two decades ago. The astonishingly fast worldwide adoption of mobile devices created another e-commerce portal, allowing people to make purchases using their phones from anywhere with a connection. Retail branded apps and the…
January 17, 2020 at 10:40 am
Gap Inc. announced yesterday that it has ended plans to spin off its Old Navy brand, reversing a strategy announced less than a year ago. The plan was unveiled last year as a way to give Old Navy, Gap's faster-growing budget brand, space to maneuver as its own company. At the same time, the plan would have…
January 17, 2020 at 11:32 am
In this week’s Retail Right Now, Total Retail's Kristina Stidham and Ashley Chiaradio discuss the top trends to emerge from the 2020 National Retail Federation Big Show in New York City. Here are three trends we heard frequently over the three-day event: the need for retailers to implement diversity and inclusion initiatives; an increased focus…
January 17, 2020 at 11:10 am
Between increasing competition and decreasing attention spans, standing out as a retailer — be it online or offline — proves more and more challenging. Below are nine e-commerce and social media trends that Loomly has identified, which come with significant opportunities for digital and physical stores to differentiate themselves and seduce shoppers: 1. Planning Content…
January 17, 2020 at 9:19 am
The rush of the holiday season has passed and your retail business is ready to dive headfirst into 2020 sales. If, like most retailers, you're planning to make this your best year yet, you're probably looking to significantly increase your volume of orders. It's a noble aspiration, however, if you're unprepared to meet these ever-growing…
