Today on Total Retail

How Resident's Unique Positioning as a House of D-to-C Brands Led to Omnichannel Growth
October 14, 2019 at 12:43 pm

In episode 217 of Total Retail Talks, Executive Editor Joe Keenan interviews Ran Reske, co-founder of Resident, a house of direct-to-consumer (D-to-C) brands in the home goods space, including Nectar and DreamCloud. Listen in as Reske discusses the growth of Resident from a digital-native company into an omnichannel organization, and why he views Resident's D-to-C…

Keeping Pace With ‘Fast Fashion’
October 14, 2019 at 12:28 pm

Did you know the top three words fashion executives use to describe the industry are digital, optimistic, and fast? This was just one of many findings from Mckinsey’s State of Fashion 2019 report, and it makes perfect sense. The metabolism of the fashion industry keeps getting faster: mega brands associated with fast fashion can restock…

Omnichannel: The Future of Retail
October 14, 2019 at 12:12 pm

As retailers face enormous pressures to innovate each year, their products, services and experiences must continue to resonate with consumers — no matter who or where they are. Thankfully, the retail landscape remains healthy, which provides numerous opportunities for retailers to connect with consumers in strategic ways. There are more than 1 million retail establishments…

A Guide to Meeting Customers Where They’re At
October 14, 2019 at 8:39 am

Recently, 7-Eleven announced a new app that enables customers to receive delivery where it’s convenient for them at a drop of a pin, whether it be at a park, beach, sports field, entertainment venue, or any other location that may not have a traditional address. Last year, Burger King launched a campaign that allowed anyone within 600…

Amazon's Plan for Grocery Stores, and the Impact on the Industry
October 11, 2019 at 12:49 pm

In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss Amazon.com’s plan to open a grocery store concept, one that will be separate from its Whole Foods subsidiary. Amazon will reportedly be testing the grocery store chain in three markets, Chicago, Los Angeles, and Philadelphia, potentially as early as the…

Bed Bath & Beyond Hires Ex-Target Exec as its New CEO
October 11, 2019 at 10:51 am

Bed Bath & Beyond ended its four-month search for a new CEO when it named Mark Tritton, Target's chief merchandising officer, to the role on Wednesday. Tritton worked in Target's C-suite for three years, helping build its popular stable of private-label clothing and home furnishings' brands. He has also been an executive at Nordstrom, Nike…

The New Age of Retail Tugs at Consumer Emotions
October 11, 2019 at 12:39 pm

Consumers today are savvy. The traditional hard sell approach doesn’t move products off of shelves and into homes as it once did. However, what shoppers will open their wallets for (across all demographics) is an experience, whether technology-enhanced or immersive. To entice consumers in-store or online, brands must evolve alongside – if not ahead of…

5 Steps to Optimizing Capital Across a Retail Chain
October 11, 2019 at 12:15 pm

Most large retail chains mainly contain their capital needs through store leasing arrangements or by offloading capital investments to their franchisees. However, it still takes a lot of capital to ensure retail spaces align with ebbs and flows in demand and meet consumer’s expectations for pleasant, up-to-date environments. While capital might seem to be an…

Retailers Should Address IT System Performance Before Adding More Data-Intensive Technologies
October 11, 2019 at 11:28 am

The 2019 Retail Technology Report illustrates a major issue with information technology in the retail space — investing in more data-intensive technology without addressing IT system performance can cause serious problems, including system slowdowns and crashes. In retail, either of those scenarios can result in lost customers and lost revenue. This issue is being masked by…

Walgreens Partners With FedEx to Accept Online Returns
October 10, 2019 at 12:45 pm

Walgreens and FedEx are partnering to make online returns more convenient, TechCrunch reported. Customers will be able to drop off their online returns at thousands of Walgreens locations nationwide and, if they need to, they'll be able to print their return shipping label in the store too. Through FedEx's Returns Technology platform, online vendors and retailers can…