Usability
June 14, 2017 at 10:25 am
Ben Babcock, director of research at Jet.com, is interviewed at IRCE about the online retailer's research testing program. Babcock details how Jet is leveraging customer feedback acquired from in-person tests to improve the online customer experience.
April 7, 2017 at 11:23 am
In this interactive webinar, our expert speakers will address tips for creating seamless cross-channel shopping experiences and more.
March 10, 2017 at 9:04 am
Ben Babcock, director of research at Jet.com, is interviewed at IRCE about the online retailer’s research testing program. Babcock details how Jet is leveraging customer feedback acquired from in-person tests to improve the online customer experience.
March 2, 2017 at 8:32 pm
Customer experience (CX) and user research are no longer relegated to a few lone champions in a retail organization. Understanding and improving the user experience has become the entire organization's objective, from product designers to marketers to senior executives. Read that again. Just as artificial intelligence (AI) is booming, so too is organization-wide demand for…
February 8, 2017 at 2:37 pm
Ben Babcock, director of research at Jet.com, is interviewed at IRCE about the online retailer’s research testing program. Babcock details how Jet is leveraging customer feedback acquired from in-person tests to improve the online customer experience.
February 1, 2017 at 3:34 pm
Tune in to learn how to use digital experiences to capture the interest, loyalty and dollars of Generation Z and millennial consumers.
November 7, 2016 at 10:14 am
Join us to hear real-world examples of brands that have leveraged analytics to improve the customer journey and so much more!
October 12, 2016 at 8:47 am
This webinar examines consumers’ buying behaviors across global markets to help retailers better serve their payment wants and needs.
May 16, 2016 at 9:59 am
Chain Reaction Cycles, the world's largest online bike retailer, recently launched an upgraded version of its commerce platform, with capabilities including adaptive targeting and real-time dynamic segmentation. In episode 36 of Total Retail Talks, Mark Lilley, head of e-commerce at Chain Reaction Cycles, talks about how the bike retailer is leveraging these new tools to…
May 9, 2016 at 12:12 pm
Join our experts as they discuss how you can maximize your global marketing ROI with translation technology.
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