Training

U.S. CPG, Retail CEOs More Optimistic About Growth Than Global Peers, Study Shows
October 4, 2017 at 12:06 pm

An overwhelming majority (95 percent) of U.S. consumer goods and retail CEOs are confident about the growth outlook for the global economy, the industry and their companies over the next three years, despite potential technological risks, according to a recent survey by KPMG LLP, the U.S. audit, tax and advisory firm. In other parts of…

Why Changing Course ‘Later’ in Your Career Life is Actually a Good Idea, Part 1
August 23, 2017 at 3:07 pm

Recently, we co-authored an article about baby boomers and millennials, and how and why they do or don’t co-exist in the workplace. This article is actually an outgrowth of our prior research, as well as the lack of substantive research around the topic. Our research for this article leads us to rethink the ways that…

3 Ways Retailers Can Streamline Communication to Store Employees
July 12, 2017 at 10:32 am

Everyone remembers playing broken telephone as a kid; one person whispers a message to another down the line, and by the time the words make their way to the end, information is lost, added and often completely unrelated to the original version. For many retailers, this is exactly what’s happening between corporate office and front-line…

Training Associates Won't Matter Unless Retailers Measure Results
June 30, 2017 at 10:12 am

Retailers around the world are focused on creating an enhanced in-store shopping experience with passionate sales associates who have intimate knowledge of products and drive engagement on the sales floor. This investment in time and resources are done with the understanding that increasing sales relies on increased customer satisfaction, units per transaction, visual merchandising and…

Wal-Mart Gives More Than $157 Million in Bonuses to Associates
March 15, 2017 at 10:28 am

Last week, Wal-Mart gave a share of more than $157 million to more than 850,000 employees in the U.S. These cash bonuses were based on their stores’ performance in the fourth quarter. The bonuses were awarded on the heels of Wal-Mart U.S. recording its strongest comp sales performance of the year in the fourth quarter…