Training

Southeastern Grocers Improves Employee Training With Microlearning Technology
April 15, 2019 at 1:02 pm

In episode 191 of Total Retail Talks, Executive Editor Joe Keenan speaks with Liz Thompson, chief people officer at Southeastern Grocers, one of the largest conventional supermarket companies in the U.S. Listen in as they discuss Southeastern Grocers’ partnership with Axonify, a microlearning platform, and how Axonify’s technology has improved employee training and communications. This episode…

The 50 Best Retail Tips of 2018 Are Here!
January 9, 2019 at 1:11 pm

Total Retail is excited to present to you its 50 Best Retail Tips of 2018! For the past several years, the Total Retail editorial team has spent time in the fourth quarter poring over the work of our expert contributors to identify the 50 very best tips of the year, and 2018 was no exception. We…

How Herman Miller is Using Video to Boost its Bottom Line
August 16, 2018 at 11:00 am

Herman Miller, a designer, manufacturer and retailer of office and home furniture, is tapping IBM Cloud Video’s live streaming video technology to connect with its network of 134 independent dealers operating from 247 different locations in the U.S. As retailers and brands continue to pivot to omminchannel strategies to compete with Amazon.com, these companies are…

3 Things Toys"R"Us Can Learn From Today’s Retail Survivors
May 8, 2018 at 12:49 pm

They say one man’s fortune is another’s opportunity. As Toys"R"Us auctions off 30-plus properties and shutter hundreds more following its recent bankruptcy, other retailers such as Target, Aldi and Big Lots are lining up to bid massive amounts of money with the hopes of expanding their physical presences and upping foot traffic. Across the retail…

Retail Training in Virtual Reality: The New Secret Weapon to Scale
April 5, 2018 at 3:40 pm

On a busy retail floor during peak sales season, it’s difficult (if not impossible!) to pull a veteran employee away from critical duties in order to train a new recruit. Thankfully, human resources has a new technology at their disposal to scale trainers: virtual reality (VR). Not only is VR effective in scaling training programs,…

Workplace Training Brings Competitive Advantage for Retailers
April 4, 2018 at 8:55 am

For the second year in a row, Axonify has released the results of its annual State of Workplace Training Study, conducted in December 2017 by global market research firm Ipsos. The study’s goal was to gain a comprehensive view of workplace training across different industries, including retail, and highlight the importance of providing the right kind of training to drive measurable business results.

Employee Learning Technology Helping Bloomingdale's Save Money
January 8, 2018 at 12:24 pm

In episode 125 of Total Retail Talks, Chad McIntosh, vice president of asset protection and risk management at Bloomingdale's, shares how the upscale department store chain is using gamified learning technology to help store employees minimize safety incidents and theft, saving it millions in the process.

3 Tactics to Train Workers of All Ages to Handle Retail’s Holiday Rush
December 4, 2017 at 9:08 am

Ah, the holidays, considered by many to be "the most wonderful time of the year." However, retail managers across the nation who face long hours, new hires and potentially cranky consumers might beg to differ during retail’s holiday rush. Unfortunately for them, there's no way to avoid the holiday rush. Whether you run a brick-and-mortar…