Technology

Much has been made of the increasingly prominent role of e-commerce within retail — and rightfully so. A number of big-name retailers have dedicated both time and money attempting to challenge Amazon.com's market dominance. When it comes to keeping their brick-and-mortar locations around despite a flurry of e-commerce growth, retailers need to get creative. Virtual…

As consumers continue to incorporate technology into every aspect of their lives, it’s become abundantly clear that digital is in the driver’s seat. While technology may streamline and modernize the consumer’s retail journey, it’s vital for automation to be convenient and personalized to lay a foundation for consumers looking to seamlessly integrate state-of-the-art retail experiences…

Wal-Mart is deploying new Scan & Go technology that allows shoppers to purchase items in-store without waiting in a line or using a register. Shoppers scan the barcodes on items they're purchasing and click a button on their smartphones to pay. When exiting the store, they show a digital receipt to the store greeter. And…

Wal-Mart is deploying new Scan & Go technology that allows shoppers to purchase items in-store without waiting in a line or using a register. Shoppers scan the barcodes on items they’re purchasing and click a button on their smartphones to pay. When exiting the store, they show a digital receipt to the store greeter. And […]

As retailers know, much of Amazon’s success can be credited to its many innovations, from supply chain to customer experience to merchandising and more. To keep pace with the e-commerce leader and its many technology innovations, retailers have started to implement new technology capabilities of their own. In the chart below, taken from Total Retail's…

We’ve all seen the landmark acquisitions happening this summer: Amazon.com announced its $13.4 billion purchase of Whole Foods, and Wal-Mart is building out its online retail fashion business by buying Bonobos. The recent buying spree is no coincidence. Very few retailers have a full understanding of both online and brick-and-mortar, but the new reality is…

Etsy has appointed Mike Fisher as its chief technology officer, effective immediately. As CTO, Fisher will be responsible for evolving the company’s technology strategy, scaling its IT systems and infrastructure, deepening machine learning expertise, and driving execution on a road map to help create the world's “best buying and selling experience.” Fisher has more than 20 years…

When it comes to interacting with retailers and brands, there are two things which customers crave: convenience and ease of use. Convenience, in that a customer expects to be able to reach the store or brand whenever they want to, wherever they are. They also want that point of contact to be uncomplicated and easy…

When it comes to interacting with retailers and brands, there are two things which customers crave: convenience and ease of use. Convenience, in that a customer expects to be able to reach the store or brand whenever they want to, wherever they are. They also want that point of contact to be uncomplicated and easy […]

Blue Apron announced this week a change in leadership. CNBC reports Co-Founder and Chief Operating Officer Matthew Wadiak is out as COO, and will transition to a senior advisory role. "As a co-founder and member of our executive leadership team, Matt Wadiak has played an instrumental role in driving forward Blue Apron's mission to make incredible…