Supply Chain

The Role of Tech in Supply Chain Optimization
June 9, 2022 at 5:44 pm

In this episode of Retail Right Now, Total Retail's Marie Albiges and Devon Russell discuss a research report recently published by Total Retail and Radial titled, โ€œThe Retailer's Guide to Optimizing Supply Chain Operations.โ€ The global supply chain continues to be disrupted, posing challenges for retailers and brands as they look to get products toโ€ฆ

3 Ways to Use Purchase Orders to Get Your Business Through Supply Chain Disruption
June 9, 2022 at 5:15 pm

Managing inventory well is one of the most important ways to ensure the success of your business. Withโ€ฏsupply chain disruptionsโ€ฏhappening across every industry due to the pandemic, effectiveโ€ฏinventory managementโ€ฏis more important than ever. Purchase ordersโ€ฏare among the most powerful tools for masteringโ€ฏinventory management,โ€ฏtracking inventory,โ€ฏand maintaining strongโ€ฏretailer-vendor relationships. Aโ€ฏpurchase orderโ€ฏis a legally binding document that outlinesโ€ฆ

Offsetting Cost Increases and Keeping Customers Happy โ€” is it Possible?
June 9, 2022 at 3:43 pm

As the U.S. economy rebounds, inflation has become a significant concern for consumers as prices have soared across many sectors. According to the Bureau of Labor Statistics, inflation rose 8.5 percent over the last 12 months, with fuel, shelter and food driving most price increases. Energy costs alone rose 32 percent in the previous 12โ€ฆ

Poor Home Delivery Performance: A Wakeup Call for Retailers
June 8, 2022 at 11:03 am

While retailers and logistics organizations have been grappling with home delivery challenges for years, the ripple effect of the pandemic-driven global supply chain disruptions, coupled with the ever-widening appeal of e-commerce, has created a โ€œmake-or-breakโ€ situation for e-commerce retailers. Indeed, a new study by Descartes and SAPIO Research of 8,000 North American and European consumersโ€ฆ

How to Impact CX and Customer Loyalty Through Last-Mile Delivery
June 2, 2022 at 4:17 pm

In this episode of Retail Right Now, Total Retail's Joe Keenan and Devon Russell discuss an article recently published by Total Retail titled, โ€œTo Build Customer Loyalty, Focus on Getting Back to the Basics of Last Mile Delivery,โ€ authored by Lukas Kinigadner, CEO and co-founder of Anyline. Getting the last-mile delivery process right is critical toโ€ฆ

Policies Aren't Solutions: The True Cost of Returns
June 2, 2022 at 3:31 pm

A global influx of e-commerce sales, mixed with the hyperfocus on getting orders faster to consumers spotlights a growing problem: returns. Online returns have always been a challenge, but with the expectation that they will exceed $1T by 2024, retailers need more than new policies, they need solutions. The rapid evolution of the online shoppingโ€ฆ

How to Optimize Your Supply Chain for Shipping Lead Times
June 2, 2022 at 2:52 pm

Shipping speeds matter. As more and more people turn to online shopping instead of taking a trip to the store, consumer expectations are changing. With e-commerce marketplaces such as Amazon.com offering same-day and one-day shipping options, consumers are shifting their expectations to follow suit. According to a 2021 survey conducted by the Retail Industry Leadersโ€ฆ

Hyperlocal Delivery Solves Retail Challenges Related to Rising Fuel Prices, Speediness
May 31, 2022 at 5:48 pm

Supply chain challenges are nothing new for businesses of all kinds, especially retailers. Rising gas prices have added fuel to that fire, increasing the price of getting goods to their destination. One emerging solution is hyperlocal batching and fulfillment, which reduces the distance goods must travel and the total delivery miles driven. Ultimately, this strategyโ€ฆ

Report: Retailers Lowering Prices to Mitigate Rising Surplus Inventories
May 30, 2022 at 3:28 pm

While only a few months ago U.S. retailers were scrambling to fill their shelves due to supply chain delays, many are now facing inventory surpluses and having to discount unsold goods, according to a Reuters report. Average retail inventories have been rising quickly, too. The Reuters article cited research from Citi that found 11 ofโ€ฆ