Shipping

Postal experts at WindowBook, a Cambridge, Mass.,-based postal software solutions provider, urge mailers to start examining mailing systems well before the new rates are implemented in May. In a new report, WindowBook specialists offer these tips on how mailers can get through the postal rate increases by knowing what to look for in their mailing systems. 1. Make sure your software can easily adapt to changes. The WindowBook report says your mailing software should be able to calculate the new rates and produce updated PAVE-approved U.S. Postal Service forms. (PAVE is a voluntary testing program offered by the Postal Service for evaluating presort software

There’s a bit of irony as to how the mood among catalogers, printers, industry groups and the like shifted so radically from the assorted kudos to the PRC last Monday after it released its recommendations to the desperate situation mailers find themselves in right now. Word started spreading late last week during a retirement party for outgoing PRC chairman George Omas. “We all first saw drop-ship discounts increase, which was good,” says Joe Schick, director of postal affairs for printer Quad/Graphics, who was at the reception. “But then it seemed as though every analysis we ran on catalog rates, it got worse and worse. Maybe

Among several catalogers and printers who last week uncovered a sizable difference among rate increases that the U.S. Postal Service had requested in its original R2006 rate case and those that the Postal Regulatory Commission (PRC) on Feb. 26 recommended, was Don Landis, vice president of postal affairs for printer Arandell Corp. “This increase will have a serious, adverse effect on the catalog industry,” he says, referring to the rates for some catalog categories if implemented per the PRC’s recommendations. “It has the potential of moving catalogers to different media, which is the very thing the USPS didn’t want to happen.” (See the bottom

The Feb. 26 announcement by the Postal Regulatory Commission (PRC) of its postal rate recommendations on the surface looked like good news for mailers. But a closer look at the rates for the various bulk mail subclasses exposes a number of potentially enormous rate hikes for a significant number of catalogers. The PRC recommendation is now in the hands of the U.S. Postal Service’s Board of Governors, who can either accept, reject or accept them under protest. Although the PRC recommended an average rate increase of 9.3 percent for Standard Mail, the bulk mail category that most catalogers and other direct mailers use, a closer

The Feb. 26 announcement by the Postal Regulatory Commission (PRC) of its postal rate recommendations on the surface looked like good news for mailers. But a closer look at the rates for the various bulk mail subclasses exposes a number of potentially enormous rate hikes for a significant number of catalogers. The PRC recommendation is now in the hands of the U.S. Postal Service’s Board of Governors, who can either accept, reject or accept them under protest. Although the PRC recommended an average rate increase of 9.3 percent for Standard Mail, the bulk mail category that most catalogers and other direct mailers use, a closer

One of the reasons any veteran in his or her field is brought in to manage an operation is to inject some fresh ideas, come up with some money-making business initiatives and perhaps even spark a little controversy in the process. As I approach my first anniversary with Catalog Success, I’ve instituted some positive change, some new features and we have some other initiatives that you’ll find out about later in the year. Wait! Don’t go to sleep! I’m not looking to give myself a happy anniversary pat on the back (yawn!). I’m talking about some of the previous initiatives here that I’ve inherited, namely

Just a month into the new year, catalogers have a mixed bag of enthusiasm. On the one hand, the economy appears strong and consumer spending is solid. On the other hand, there’s another postal rate increase going into effect during the first half of the year. Catalog Success caught up with several mailers and industry observers to give you an idea of which multichannel prospecting strategies may be best for you this year. Prospect With Caution No surprise: Feelings differ about how catalogers should prospect in 2007. “I’m feeling particularly bullish this year,” says Tim Kiss, director of enterprise direct marketing for The

Susan McIntyre, president of Portland, Ore.-based catalog consultancy McIntyre Direct, recommends that catalogers look at how customers use their channels to interact with them. This often isn’t as simple as dividing customers into catalog, Web and retail buyers. The ideal strategy, she notes, considers the fact that some catalog shoppers want to be reminded to purchase via e-mail, while others will look at products online before taking their catalogs to retail locations to make a final purchase. The solution, she says, involves in-depth analysis of an integrated customer database, and a firm partnership between marketing personnel and the IT staff who manage your housefile.

There’s a very thin line that ties together the two catalogs produced out of 132 Robin Hill Road in Santa Barbara, Calif. Founded in 1994 as Surf to Summit, a B-to-B catalog of kayakin g equipment, the company in 2001 spun off After 5, a consumer catalog of quirky — often wacky — products for wine and martini parties. After 5 came to life after the company found that its customers were responding briskly to the cocktail party-related novelties that it first offered almost as an afterthought in Surf to Summit. But that’s where any similarities between the two catalogs end. Although the

To get a sense of how 2007 could play out on catalogers’ pocketbooks and growth aspirations, Catalog Success asked a few catalogers what they expect for the coming year. Catalog Success: How will your implementation of multichannel marketing strategies change this year compared to last? Tim Kiss, director of enterprise direct marketing, HoneyBaked Ham: We’d like to test dual channel offers. Most of our catalog and Web customers buy HoneyBaked as a gift. We’ll test discounts for money off when you buy for your family at one of our stores and send HoneyBaked as a gift. Phil Minix, president, Astral Direct: Our multichannel strategies