Retail Stores

Listen in as Bernie Brennan, co-author of 
“Branded! How Retailers Engage Consumers With Social Media and Mobility," (with Lori Schafer) discusses how leading retailers Macy's, J.C. Penney and Best Buy are meeting the needs of their customers — and generating revenue — by communicating with them via the web, social media and smartphones. This podcast…

Bailey Banks & Biddle, the legendary jewelry store founded in 1832, introduced a new multichannel jewelry shopping experience with the launch of its new website on the Ignify e-commerce platform.

For most retailers the December holidays are the busiest time of the year. For golf equipment retailers, the weeks leading up to Father's Day is when cash registers ring the most. In fact, Golfsmith traditionally experiences the same high sales volumes in June that mainstream retailers experience during the year-end sales rush. For Golfsmith, it is Christmas time in June.

Disney Store added magic to Canada last month by opening two innovative shopping experiences in Mississauga, Ontario and Burnaby, British Columbia. The Canadian locations feature interactive areas incorporating state-of-the-art technology.

TOMS Shoes announced a new product category — sunglasses. But the glasses won't be distributed in the same way that TOMS distributes its footwear. Instead, the company will work with the Seva Foundation on sight restoration initiatives in Nepal, Tibet and Cambodia.

No more fiberboard. No more steel shelves or warehouse design. The Old Navy chain of budget-yet-spunky clothing stores is abandoning its old surplus feel and going with a new look.

In addition to co-opting Warby Parker's business idea, Bluefly's just-launched e-commerce site Eyefly also stole Warby Parker's product shots. It seemed pretty outrageous — not just the big company ripping of the little guy, but to add insult to injury, Bluefly was doing something mean to a do-good organization (for every pair of glasses they sell, Warby Parker donates one pair of glasses to someone in need).

Wal-Mart said it would introduce a small-store format, called Wal-Mart Express, aimed at rural and urban areas without nearby grocery stores. The first prototype store, set to open this week, stands 15 feet to 20 feet tall and has 45 parking places — a big change from the typical Wal-Mart superstore with high ceilings and vast parking spots.

Macy's has announced a number of initiatives in support of LGBT pride month this June. Macy's "Pride and Joy" campaign will feature a multitude of in-store fashion events, commemorative advertising and window displays, pride merchandise in select stores, gift registry booths for couples in key cities, celebrity appearances, as well as sponsorship and employee participation in pride parades across the country.

It's a happy day for Neil Young fans across the world as news broke of the acclaimed artist's new e-commerce store launch. The online store features a strong, functional e-commerce solution where visitors are immersed in an interactive world where they get to explore a western style store with loads of intriguing merchandise.