Product Reviews

Why and How Social Proof Influences Consumers
October 31, 2019 at 9:22 am

It’s safe to say that in today’s consumer landscape, customers don’t only look at one form of marketing when making a purchasing decision. They amalgamate a number of factors such as advertising, word-of-mouth, sponsorships, brand, and social proof, the latter possibly the most important of the bunch. Social proofs such as reviews, social likes, “trusted…

How Quality Content Impacts Amazon Reviews in Q4
October 30, 2019 at 12:11 pm

Good product reviews can do wonders for your Amazon.com business. Not only can reviews build brand trust and instill confidence in your products, but they also help your products show up higher in search results and increase your clickthrough rates and sales. Because reviews are so valuable, Amazon recommends that products should have 15 or…

The Future of Retail is Reputation
September 19, 2019 at 11:43 am

In an era of growing distrust, there’s no denying how crucial reputation is for a business. Several businesses underestimate the power of a review, so the team at Trustpilot surveyed 1,700 shoppers to prove the naysayers wrong. We recently published a report with conclusive data that shows brand reputation and reputation management are critical to…

It’s Time to Take Ownership of the Rising Review Culture
August 28, 2019 at 10:42 am

Are online ratings and reviews important to your business? They should be, as the influence of online product reviews on consumers continues to grow. Recently, Brightpearl conducted a survey of consumers, which reveals just how much we now rely on online ratings and reviews. This shouldn't be a surprise. Most people relate strongly to the growing…

How to Satisfy Today’s Digital Shopper and Ease Pressure on Brand Suppliers
May 15, 2019 at 9:50 am

The demand from consumers for accurate, thorough product page content is higher than ever. However, according to 53 percent of global consumers, most companies aren’t up to par. It’s a fine line for retailers. Anticipating the constant fluctuation in consumer expectations, enabling their brand suppliers to power their product pages with content personalized to the…

Bad Reviews: You Get Them, But Do You GET Them?
April 3, 2019 at 11:52 am

As the retail industry continues to evolve and become more competitive, consumers wield more power than ever before. Retailers are only now beginning to understand the power of consumer voices and the impact they make when voiced through the right channels. To find out why customers leave bad reviews, Trustpilot, an independent reviews platform, surveyed…