Pricing

BIGinsight Report: Department Stores Posing Challenges for Wal-Mart, J.C. Penney
May 24, 2012

With J.C. Penneyโ€™s new pricing structure echoing that of Wal-Martโ€™s EDLP model, the most recent Retail Ratings Reports from BIGinsight indicates both retailers could face challenges when it comes to the womenโ€™s clothing category. For years Wal-Mart has led Kohlโ€™s in the category, however, in November of 2011 Kohlโ€™s surpassed the discounter and the two have been tangling for the top position ever since.

Kiosks Help Ikea Track Customer Loyalty
May 22, 2012

Ikea's new kiosk-based loyalty program IKEA FAMILY has already attracted more than 1.6 million members since its launch a few months ago. IKEA FAMILY offers special offers and benefits to customers, as well as program-branded merchandise and promotional events, Diane Zoll, manager of IKEA FAMILY US, said in a company press release. "Not only are there now millions of members, but members are highly engaged and spend more when they visit Ikea," Zoll said. The membership journey begins in-store at the FAMILY Shop, which features unique FAMILY-branded merchandise that members can use every day, from backpacks to bathrobes, with members-only prices.

Gilt is Guilty of Exclusion
May 18, 2012

I've always thought of ladies with bags covered in designer logos as walking advertisements. However, I understand and appreciate the high-quality materials and level of craftsmanship that comes with the premium price tag. Being one who is drawn to deals and always wanting a bargain, I turn to flash-sale sites to look for designer goods. Recently, I visited Gilt.com, a flash-sale site that offers lower prices on luxury brands, and found the perfect bag for spring. I definitely felt guilty for coveting a tote that was equal to two round-trip tickets to the Caribbean. 

The Need for Change in Retail Marketing Strategy
May 16, 2012

Today's world is a transparent one. Shoppers can search for price information while in-store and find another price locally or order online โ€” all with nothing more than a smartphone and the appropriate app. Clearly competing on price, while only partially effective 20 years ago, is an exercise in futility today.

dressbarn Unveils New Web and Mobile Site for Mother's Day
May 4, 2012

dressbarn has launched "Share your (MOM)ent," a social and interactive campaign for Mother's Day. Consumers are encouraged to upload their (MOM)ent โ€” a photo, video or written memory of anyone who has ever given them a warm and fuzzy mom-like feeling โ€” and to share it with others via social networks and a customizable e-card. Additionally, consumers can vote on (MOM)ents shared by others. Ten winners will be selected from the top 50 entries with the most votes and will each receive a spa day for two.

Retailers Allow Shoppers to Bargain Online
April 20, 2012

Amid increased competition online to win shoppersโ€™ discerning budgets, several midtier retailers have signed up with an online startup Netotiate (which it said means negotiate over the net) to allow shoppers to negotiate merchandise prices with them online.