6 Pricing and Promotion Tips to Capture Last-Minute Holiday Shoppers
December 17, 2018 at 12:16 pm

With Thanksgiving, Black Friday and Cyber Monday falling on the early side this year, there's a little longer shopping season — but an overwhelming array of choices. More time means more opportunities to compare assortment, prices and offers, which means loyalty may go out the window.  How can retailers craft engaging, relevant pricing and promotions…

UPS Announces General Rate Increase: Next Steps for Retailers
December 11, 2018 at 11:58 am

Tis the season. Bah humbug … After FedEx and the USPS delivered their version of coal in our stocking, UPS doubled down with its just released 2019 general rate increase (GRI). The GRI goes into effect on Dec. 26, 2018, leaving customers with less than three weeks notice during the busiest retail season to analyze,…

The Pricing Disconnect Between Senior Retail Executives and Consumers
November 15, 2018 at 4:45 pm

First Insight surveyed consumers and senior retail executives on consumer shopping habits, purchase behavior and influences driving decisions. The surveys revealed that while quality of products is most important to consumers, pricing plays a significantly more important role in how consumers make purchase decisions than senior retail executives realize.

Top 100 Fastest-Growing Retailers: #51 eBay
November 13, 2018 at 2:27 pm

Continuing our coverage of Total Retail's recently released Top 100 Fastest-Growing Retailers report, which ranks publicly traded retailers on year-over-year net sales growth, we will be highlighting select companies on this year's list. We want to provide you with some reasons why these retailers were able to grow sales (and in many cases net earnings) in…

Retail Sales: Temporary Surge or Continued Recovery?
November 8, 2018 at 3:00 pm

Fourth-quarter financials in 2017 demonstrate once again that retailers walk a tightrope when it comes to driving sales and maintaining gross margins. In spite of healthy sales increases in the fourth quarter, many retail executives felt the impact of a dynamic business environment that challenged retail companies on numerous fronts: new technology, evolving consumer preferences,…

4 Ways Retailers Can Harness Black Friday and Cyber Monday Momentum
November 7, 2018 at 9:20 am

The holiday shopping season has become increasingly condensed into Thanksgiving weekend. During this span of five days (Turkey Day through Cyber Monday), 79 percent of consumers will do “most of” their holiday shopping. That’s according to a survey of 1,500 U.S. adults conducted in September by Those shoppers will be spending an average of $335…