Payment Options

H&M Says Hello to Yuan and Bye to Dollar
June 21, 2012

The Wall Street Journal reported that Swedish fashion giant Hennes & Mauritz is looking into sourcing its clothes in yuan payments to protect its purchasing costs from further strengthening of the U.S. dollar. "A lot of our rivals have already begun paying directly in yuan," H&M's Head of Investor Relations Nils Vinge told the newspaper. Vinge added that doing so will become easier as China loosens its tight grip on the currency. The Swedish retailer sources the majority of its clothes in Asia, and about 80 percent of its total purchasing costs are in dollars.

Ahead of Big Retail Push, PayPal Inks Deals With Top Hardware Vendors
May 24, 2012

In advance of the company’s press conference today, Paypal is announcing that it's secured partnerships with three of the top point-of-sale providers, giving it access to nearly 40 million terminals worldwide. The partnerships are important because it makes rolling out its in-store payments technology to retailers much easier. To date, PayPal deployed its service to all 2,000 Home Depots, but it has a long way to go in meeting its goal of having 20 major retailers by the end of the year.

Kmart Now Offering In-Store Bill-Pay Service
May 24, 2012

Customers who wish to pay their bills in person can now do so at Kmart through the retailer's new CheckFreePay walk-in bill payment service from Fiserv. The program is available at all Kmart stores nationwide and accepts bill payment from more than 3,000 companies — everything from electric, gas and cable bills to credit card statements and auto loans. Through Kmart's new bill pay program, customers are able to pay thousands of bills for $1.50 or less per transaction with cash or a PIN-based debit card at any Kmart store nationwide.

7 Tips to Fight Shopping Cart Abandonment
April 25, 2012

All businesses should take measures to attract customers, and provide a positive experience to reduce shopping cart abandonment. Here are tips retailers can utilize:

Gucci Launches Mobile POS Program
April 13, 2012

Gucci has launched its own mobile point-of-sale program at select directly operated U.S., Europe and Asia stores. Gucci is leveraging technology to create a unique customer experience and to better serve clients when they're shopping in its stores. The pilot program launched at the Gucci flagship store on Fifth Avenue in New York City with additional trials at the Paramus, N.J. and Orlando, Fla. locations.

eBay Sends Coupons to Buyers Affected by Glitch
April 10, 2012

When eBay buyers were unable to pay sellers with PayPal one day last week, it was a big deal — PayPal is practically mandatory on the online marketplace. On Saturday, eBay executive Christopher Payne sent an email to sellers informing them that eBay had sent buyers who were affected by the glitch a coupon. Of special interest to sellers was his promise that eBay would automatically remove negative feedback for transactions affected by the glitch.

What EMV Means for Retailers
November 18, 2011

With most regions in the world already adopting EMV, a global standard for credit and debit payment cards based on chip card technology, the U.S. is a sitting duck when it comes to customer present card fraud. This isn't good news for the country’s retailers and it’s clear that something needs to be done.

Matchbacks and the Evolving Science of Attribution
March 25, 2011

In what seems like a generation ago — before the internet — catalog orders came in one of two ways: via the mail or phone. Source code capture rates of 85 percent were the norm and it was easy to read the results from each mailing list. Then along came the internet and measuring catalog response rates became complicated. The percentage of online orders continues to grow, making the attribution of orders very complicated. Consumers receive catalogs, emails, online ads and many more advertisements. Knowing which marketing vehicle should get credit for an order is a challenge.

Target to Roll Out Discounts on Store-Brand Credit Card to Drive Sales
June 22, 2010

This fall, customers using Target-branded credit cards will a get 5 percent discount on every purchase at its stores. Gauging by the results of an eight-month test Target recently concluded in Kansas City, the company expects the program to drive a 1 percent to 2 percent nationwide increase in sales at stores open at least a year by luring shoppers to its stores more frequently to take advantage of the savings.

Online Payment Systems Come of Age for American Eagle, Orvis
October 1, 2009

For merchandise sellers not rooted online, alternative payment programs such as PayPal and Bill Me Later once carried the stigma of being designed primarily for consumers with bad debt. But as representatives from two major integrated retailers, American Eagle Outfitters and Orvis, noted during a session at August's eTail Conference in Baltimore, that's no longer the case.