Order Fulfillment
Kohl’s has closed on the purchase of a building for a new e-commerce distribution center. It's expected to open in July 2011, and the 602,000-square-foot building will fulfill Kohls.com purchases, and Kohl’s will expand the facility to 1 million-square-feet by 2012.
International footwear designer and retailer Stuart Weitzman will launch VendorNet’s StoreNet Ship-from Store software to integrate its store inventory with e-commerce sales and fulfillment to save sales on the web and in stores.
Online retail giant Amazon.com is closing a suburban Dallas distribution center and scrapping plans to expand Texas operations after a dispute with the state over millions of dollars in sales taxes, an executive informed employees in an email obtained by The Associated Press.
It all started with a click. Or was it a call? Or could it have been that direct mail piece? In a world with seemingly endless customer touchpoints, if you don't know what's driving your customers to your business, you're not alone.
Wal-Mart has reached a deal in principle with the Building and Construction Trades Council of Greater New York that guarantees union workers will construct or renovate any stores that the retailer opens in the city during the next five years. The deal is a coup for Wal-Mart, which faces stiff opposition from grocery and retail unions worried that the retailer's entry into the New York City market will put downward pressure on the salaries of their members.
New York City residents spent nearly $200 million at about a dozen Wal-Mart stores in the New York metropolitan area in 2010, up about 20 percent from the amount reported in a previous 12-month period, the company said. Although it doesn't have any stores in New York City, the chain is determined to break into the market and is working to overcome opposition from labor, community and small business groups. An ad campaign being launched in three dozen community newspapers blames "special interests" for keeping it out.
Deluged by paper-based invoices, which required employees to open envelopes and key information into a system, Canadian-based quick-service restaurant chain Tim Hortons decided a more efficient and more environmentally friendly system for processing suppliers' invoices was needed. Tim Hortons turned to Transcepta, a provider of hosted e-invoicing solutions.
eBay rose after it gave a sales and profit forecast that surpassed analysts' estimates, reflecting progress in a turnaround effort by Chief Executive Officer John Donahoe.
Amazon is working on a solution that could revolutionize digital gift buying. The online retailer has quietly patented a way for people to return gifts before they receive them, and the patent documents even mention poor Aunt Mildred.
As is my custom here in this space, I like to bring to light retail experiences that either are worthy of praise or derision. Unfortunately for cross-channel women's apparel retailer New York & Co., this post falls into the latter category. The source for nearly all of my retail stories, my wife Stephanie, brought to my attention this latest incident involving her sister Christine and New York & Company.