Management

Ultimate Electronics Files for Chapter 11 Protection
January 28, 2011

Ultimate Electronics, the operator of 46 home entertainment and electronics stores, filed for bankruptcy citing decreased sales at certain locations and refusal of some suppliers to ship goods on credit.

Lowe's to Lay Off 1,700 Managers
January 26, 2011

Lowe's is laying off about 1,700 middle managers across the U.S. The news comes as home improvement chains focus on cutting costs to tackle tepid demand for expensive renovations in a slowly recovering U.S. economy.

Bon-Ton Renews CEO's Contract, Promotes COO
January 26, 2011

The Bon-Ton Stores said it's extended President and CEO Bud Bergren's contract through Feb. 5, 2012, and has promoted Barbara Schrantz to COO. Under the newly announced agreement, Bergren's contract will automatically renew annually, unless the board chooses otherwise. Schrantz will assume the role of COO on Jan. 30. She is currently executive VP sales promotion and marketing.

The 20 Worst Retailers for Customer Service
January 26, 2011

Some companies pamper shoppers with swift and attentive customer service. At other places, you can't find anyone who has a clue about how to resolve your complaint.

CVS Names New CEO
January 25, 2011

CVS Caremark said Larry Merlo will succeed Thomas M. Ryan as CEO on March 1 as part of its previously announced succession strategy. The company announced in May that Merlo would take the position as Ryan approaches retirement.

New York & Company Steals Execs From Coach
January 24, 2011

Retailer Coach has now seen two of its design executives split at the seams and leave for New York & Company. The latest to jump ship: Coach's Executive Vice President Of Design David Witkewicz.

Lowe's Names Successor to Departing CIO
January 21, 2011

Lowe's said that Executive Vice President and Chief Information Officer Steven Stone is leaving the company in order to pursue other interests. Loweโ€™s has named Michael Brown, executive vice president of store operations and Lowes.com, as Stoneโ€™s successor. Brown will report to chairman and CEO Robert Niblock.

QVC Looks Internally for its New CEO of US Operations
January 20, 2011

QVC has announced the promotion of Claire Watts to the newly created position of CEO of U.S., reporting to QVC President and CEO Mike George. Watts' new position, which is effective immediately, includes responsibility for the overall strategy and operations of QVC's U.S. business.