Management

Victoriaโ€™s Secret Pink Division Names CEO
March 31, 2011

Limited Brands has promoted Denise Landman to CEO of its Victoriaโ€™s Secret Pink brand. Landman, who's a 12-year veteran of Limited Brands, most recently served as president of Pink. The brand, which surpassed $1 billion in sales last year, has 22 stores nationwide as well as a presence in most Victoriaโ€™s Secret stores and online.

Swimsuit Controversy Forces Abercrombie to Change Target Audience
March 30, 2011

Abercrombie & Fitch has bowed to controversy over a swimsuit deemed inappropriate for young girls by raising the target audience for the garments to 12 and older. Previously, abercrombie kids had been offering a spring line of bikinis with a padded bra that was being marketed to girls as young as 7.

Aaron's Plans to Create Almost 1,000 Jobs
March 30, 2011

Lease-to-own retailer Aaron's said it plans to create almost 1,000 jobs in the U.S. and Canada this year. The company, which sells and leases residential furniture, consumer electronics, home appliances and accessories, said it's added 50 workers so far this year and is on schedule to hire 500 more based on current store opening plans.

Home Depot to Nominate Staples CEO to Board
March 28, 2011

Home Depot board member David H. Batchelder has decided against standing for re-election. The company said that it's nominating Staples' chairman and CEO Ronald L. Sargent and former accounting and consulting company executive J. Frank Brown for seats.

The Impact of the Customer Complaining Paradox on a Company's Bottom Line
March 23, 2011

Consumer behavior is hugely impacted by complaining psychology. When customers
are dissatisfied with certain products and have the urge to complain, a staggering 95 percent fail to do so. Why? Because they fear the complaining process will require too much time and effort to be worth their while. However, the same people will then spend considerable amounts of time and effort relaying their complaint to friends and acquaintances.

Rue La La Hosting 5-Day Tory Burch Boutique to Benefit Japan
March 23, 2011

Rue La La announced that it'll host a unique boutique featuring special-edition Japan Relief T-shirts created by Tory Burch. "The earthquake and tsunami in Japan triggered a need to help in all of us," said Ben Fischman, chief executive officer, Rue La La.  

Wet Seal Taps Gap Veteran as President and COO
March 23, 2011

Wet Seal announced that it's hired Ken Seipel as president and COO, effective March 28. Seipel will report to CEO Susan P. McGalla. Seipel was previously president and chief merchandise/marketing officer of Pamida Discount Stores LLC, a regional general merchandise discount retailer.

Best Buy Lays Off 200 DealTree Staff
March 22, 2011

Best Buy laid off employees working at its DealTree operations last week. Larisa Hall, general manager of online consumer sales for Best Buy secondary markets, confirmed the reduction of about 200 jobs at two locations.

Groupon Cuts Ties With its Ad Agency
March 22, 2011

After a series of Super Bowl ads caused a wash of bad press for Groupon, the company has cut ties with the ad agency that it says was responsible for the spots. Grouponโ€™s CEO Andrew Mason placed the blame for the commercials โ€” one of which seemed to many to equate the plight of Tibet with saving money on dinner โ€” pointedly on the shoulders of the advertising firm that created the spot, CP&B.