Leadership

Bed Bath & Beyond announced today that its CEO Steven Temares is stepping down, amid increasing pressure from activist investors pushing for changes at the company. Mary Winston, who was recently named to Bed Bath & Beyond's board, will serve as interim CEO until a replacement is found. The company said Temares is also resigning from Bed Bath…

The 2019 Women in Retail Leadership Summit kicked off last week with an energetic and powerful keynote presentation from Amy Errett, founder and CEO of Madison Reed, a hair color brand for women. In the opening keynote, titled "One Woman’s Journey to Disrupting a Multibillion Dollar Industry," Errett discussed how she was able — with determination, tenacity, passion and an innovative mind-set — to take on the multibillion dollar hair-dye industry and completely disrupt it.

In this episode of Retail Right Now, Total Retail's Kristina Stidham and Joe Keenan recap the Women in Retail Leadership Summit (WIRLS), an annual event held by Total Retail’s sister brand, Women in Retail leadership Circle. The 2019 Summit took place this week in Miami, and over 350 women retail leaders attended. The three-day event featured…

We've written in the past about relationships between baby boomers and millennials and how they can productively co-exist or, better yet, jointly thrive in the workplace. Building on this premise, in this article we offer some thoughts about how and why baby boomers increasingly reinvent themselves later in life, as well as the challenges that…

Women in Retail Leadership Circle (WIRLC), sister brand of Total Retail, recently released its ninth annual list of the Top Women in Retail. This annual feature, a joint effort of Total Retail and WIRLC, shines a spotlight on the innovative female minds leading some of the top retail organizations and brands in the industry today. As part of…

Bed Bath & Beyond today announced that in response to shareholder feedback it will transform its current board of directors. The board will now comprise 10 directors (as opposed to 12), nine of whom are independent and six of whom are women. Five current independent directors will step down.The transformed board will reflect significant diversity across…

As retailers negotiate bankruptcies, competitors creeping into their margins, changing consumer behavior, and the prospect of a widely anticipated economic downturn, the imperative for survival has never been more keenly felt. The majority of retailers are stuck in survival mode. Of the 300 retail executives who assessed their organization’s overall health in BDO’s 2019 Retail…

The customer experience (CX) doesn’t start when the customer arrives. Internal processes, methods and data are the building blocks — and perhaps the limiters — on the quality of every customer experience. To deliver experiences that will win customers back time and time again, brands are digging deeper than polished scripts, perfected web pages and…

Women in Retail Leadership Circle (WIRLC), sister brand of Total Retail, recently released its ninth annual list of the Top Women in Retail. This annual feature, a joint effort of Total Retail and WIRLC, highlights the women leading some of the top retail organizations and brands in the industry today. In addition to this annual print issue, WIRLC…

Best Buy said on Monday that Corie Barry, the company’s chief financial and strategic transformation officer, will become its new CEO, effective June 11. Barry will be the first woman ever to serve in this role. In addition, she will join Best Buy's board of directors, which will expand to 13 directors. Hubert Joly, who is…