In-Store Technology

3 Ways to Maximize Mobile In-Store This Holiday Season
December 11, 2018 at 10:32 am

According to Gartner, nearly 85 percent of holiday shopping last year took place in brick-and-mortar stores. One key advantage of a brick-and-mortar store is the ability for shoppers to physically interact with and test products prior to purchase, while also being able to leave the store immediately with merchandise. However, during the holidays, increased foot…

Walmart Launches App to Ease In-Store E-Commerce Transactions
December 4, 2018 at 5:39 pm

Walmart is deploying a new mobile app-based store service that allows customers to buy items on Walmart.com if the item is not available in-store. Store associates will place orders on their handheld touchscreen devices. The service lets customers pay for items via cash, check, credit, debit or Walmart Pay and have them shipped directly to their…

3 Hidden Reasons Why Retailers Should Rely on Cashierless Checkout
November 29, 2018 at 9:30 am

Today’s consumers crave end-to-end convenience, both before and after the shopping experience — i.e., what they see online before they enter the doors of a brick-and-mortar store as well as communications with the retailer after they shop. In addition to the pressure to deliver based on customer expectations, today’s retail landscape is becoming more competitive…

Expert Insights on the Amazon Go Retail Format for Your Business
November 21, 2018 at 11:47 am

The typical convenience store experience is the opposite of the convenience that most consumers are looking for. You wind up in the checkout line behind the guy who is indecisive on his cigarette selection, can’t remember his wife’s lottery numbers, and finally wants to pay for everything in pennies. Amazon’s Solution Amazon.com appears to have…

Your Frontline: The Key to Winning the Bricks vs. Clicks Battle
November 14, 2018 at 10:19 am

Anyone who has walked down Main Street or through a shopping mall recently has seen it. Store after store shuttered. Big-name retailers gone. Even anchor-store locations decamped. These are challenging times for brick-and-mortar retailers. According to S&P Global Market Intelligence, 50 well-known store chains have filed for bankruptcy protection in 2017, among them such iconic…