Fraud

Cybercriminals go where the money is. During the busy holiday season, that means the retail sector. And as more retail sales occur online, that means e-commerce sites are in hackers’ crosshairs. I just returned from the annual Retail Cyber Intelligence Summit in Denver, where I got the chance to talk with security experts at some…

Put away your inflatable jack-o-lanterns and take out your Christmas lights, the holiday season is upon us! While the holidays bring heaps of joy and hot chocolate, security teams know they also bring fraud and abuse. Hot products in high demand bring scammers and scalpers. New users bring new payment data, making your checkouts a…

For small and midsized retailers, the upgrade to EMV-enabled terminals represented a significant and, in many cases, reluctant investment. Because credit card companies like Mastercard and Visa had been covering fraudulent purchases, many small businesses didn’t have visibility into the cost of fraud. Only when threatened with the liability for these losses did they upgrade.…

The average consumer today can reload their Starbucks mobile wallet while they wait in line for coffee, book a last-minute ticket for a day trip to SFO, and come home to their groceries delivered and even organized in their fridge — all with the press of a button. Consumers trust the figurative (and sometimes literal)…

Combating mobile ad fraud can all too often seem like a game of whack-a-mole: You may find a patch for one form of attack, but soon enough, fraudsters will rear their heads with new, more sophisticated schemes. This dynamic is laid bare in AppsFlyer’s latest State of Mobile Fraud report, which reveals a surge in…

Today’s consumers demand instant and excellent shopping experiences. For many retail brands, if these expectations aren't met, it can have major impacts on trust, loyalty and long-term growth. A key component for successfully keeping customers happy is providing them a secure experience while they interact with a brand’s site. However, as fraudsters become more sophisticated…

In the last decade, we've seen a rise in online shopping, from e-commerce powerhouses to direct-to-consumer up-and-comers. Customers are reaping the benefits from the sophistication and growth available through digital retail. Heading into 2019, e-commerce sales comprised 15 percent of total retail sales and, according to Mary Meeker’s 2019 internet trend report, e-commerce sales growth in…

Fraud affecting online retailers is on the rise. According to LexisNexis® Risk Solutions’ 2018 True Cost of Fraud for the Retail Sector study, successful retail fraud attempts rose almost 30 percent between 2017 and 2018. Every $1 of fraud costs midsize to large retailers an average of $3.29. So how can retailers protect themselves with an increasing…

Credit card information was once considered the Holy Grail for hackers, with bad actors targeting retailers in an effort to glean this sensitive data and use it to fraudulently purchase goods and services. In recent years, the industry has grown more security-minded and introduced new ways to protect against the use of stolen card data…

The mobile revolution for retailers has climaxed, as evidenced by the fact that 72 percent of consumers make purchases via their smartphone, according to recent research from iVend Retail. As such, many retailers have smartly upped investments in digital strategy to ensure they can deliver a mobile-optimized experience to consumers. However, what many often (and…