Digital Innovation

When Armageddon Means Reinvention in Retail
February 9, 2018 at 10:39 am

Pundits will say that we're in the midst of a retail apocalypse. In 2017 alone, 21 major retailers closed their stores and dozens of brand-name chains around the country filed for bankruptcy. But before you start building your bunker, there's an opportunity for retailers looking for a saving grace: reinvention. To outwit the competition, retailersโ€ฆ

Inside Bombfell's Partnership With J.C. Penney
February 2, 2018 at 3:34 pm

In episode 129 of Total Retail Talks, Bernie Yoo, co-founder and CEO of Bombfell, an online personal styling service, discusses the company's recent partnership with J.C. Penney to provide styling services for big-and-tall customers. In addition to discussing working with J.C. Penney, Yoo talks about Bombfell's new loyalty program, Keep More, Get More, as wellโ€ฆ

3 Retail and E-Commerce Trends to Watch in 2018
February 1, 2018 at 11:38 am

2017 was a tangibly transformative year for retail, and specifically e-commerce, thanks to a handful of burgeoning technologies, including artificial intelligence (AI) and voice-assisted devices. At Quill, weโ€™ve consulted our crystal ball to predict what 2018 has in store for the retail industry. Here are some of the retail and e-commerce trends that look setโ€ฆ

The 2018 Retail Landscape Will Be Driven by Digital Experiences
January 31, 2018 at 2:27 pm

One sector of the retail industry that has taken a beating the past few years has been brick-and-mortar stores. And itโ€™s no wonder; online spending continues to climb. Store closures across the country are happening in record numbers, with 8,600 stores closing in 2017. Predictions of retailโ€™s demise make headlines. However, these calls are overblown, as savvyโ€ฆ

The Overgrown Retail Landscape is Due for Pruning
January 24, 2018 at 11:03 am

My seven-year-old son, Hendrix, has quite the green thumb. Last winter, we started preparing for our upcoming gardening season. Together, we researched what types of fruits and vegetables we wanted to plant, and we plotted it against our garden footprint. Hendrix was diligent in making sure each plant had everything it needed to be healthyโ€ฆ

Leadership in the Age of AI: Adapting, Investing and Reskilling to Work Alongside AI
January 23, 2018 at 12:18 pm

This year, Infosys has released a new report based on a survey of IT decision makers and senior executives at enterprises in seven countries. The goal of this report is to shed light on the impact artificial intelligence (AI) is already having in businesses, examine what differentiates those achieving value vs. those that are not, and provide business and technology leaders with guidance to help them navigate the rapidly changing business climate as AI takes hold.

Top Women in Retail 2018: Tina Sharkey, Co-Founder and CEO, Brandless
January 23, 2018 at 11:48 am

Total Retail and sister brand Women in Retail Leadership Circle (WIRLC) are proud to present our eighth annual list of the Top Women in Retail. This year's list features a who's who of top female executives in the retail industry. Take advantage of this opportunity to learn more about some of the brightest minds and leaders retail has to offer.

4 Retail Technology Trends to Watch in 2018
January 18, 2018 at 11:48 am

As I look at retail technology trends to watch in 2018, they are underpinned by one common denominator: big data powered by advanced analytics. Smart use of data and analytics to understand the customer, both online and in-store, as well as using new tools to deliver the best customer experience, will be essential for retailersโ€ฆ

Top Women in Retail 2018: Shea Jensen, Senior Vice President of Customer Experience, Nordstrom
January 15, 2018 at 9:08 am

Total Retail and sister brand Women in Retail Leadership Circle (WIRLC) are proud to present our eighth annual list of the Top Women in Retail. This year's list features a who's who of top female executives in the retail industry. Take advantage of this opportunity to learn more about some of the brightest minds and leaders retail has to offer.