Crisis Management
March 20, 2020 at 2:35 pm
As the coronavirus (COVID-19) continues to spread globally, governments worldwide are trying to figure out the best way to bolster the slowing economy. To date, most countries across Asia, including China, Japan, South Korea, and more, are implementing value-added tax (VAT) cuts and tax relief on specific industries and products. Beyond Asia, we're also seeing…
March 19, 2020 at 4:57 pm
The retail community is one of the sectors being hit hardest by the coronavirus pandemic. As retailers try to figure out how to navigate these uncertain times, it's helpful to look at the ways others in our community are responding. It's also a time to lend a hand. These are some ways retailers are giving back,…
March 18, 2020 at 4:17 pm
Join our webinar to learn how retailers are pivoting quickly to keep up with demand.
March 18, 2020 at 11:56 am
The challenges and changes the retail community is facing from the global COVID-19 outbreak are unprecedented. As retailers try to figure out the best course of action for their businesses, it's helpful to look at the ways others in the community are responding. Here at Total Retail, we're keeping abreast of the latest news surrounding…
March 17, 2020 at 10:35 am
Facebook announced a $100 million program to help small businesses as governments throughout the country urge local gyms and restaurants to close their doors to slow the spread of COVID-19. In a blog post announcing the grants, Facebook said, “We know that your business may be experiencing disruptions resulting from the global outbreak of COVID-19. We’ve heard…
March 10, 2020 at 1:38 pm
Public markets continue to be heavily affected as concerns regarding global growth have escalated due to the coronavirus, or COVID-19. All over the world, people have been advised to work from home and limit social interaction to help contain the spread and scope of the virus. Retailers have specifically been put on high alert as…
October 1, 2019 at 9:40 am
Clothing rental service Rent the Runway is temporarily halting accepting new customers or new orders while its tries to fix major operational problems that have caused it to delay or cancel orders, angering legions of its customers. Chief executive Jennifer Hyman told customers in an email on Friday that the delays, which started on Sept. 13, stem…
August 5, 2019 at 2:27 pm
In a post to its company blog last week, popular fashion resale platform Poshmark announced that its servers had been accessed by an "unauthorized third party." The hackers stole private data from users in the U.S. that included personal email addresses, Poshmark account usernames, clothing size preferences, and social media account information. Poshmark, which is…
June 28, 2019 at 10:45 am
Hundreds of engineers, product managers, and visual artists employed at the online housewares giant Wayfair streamed out of their sleek offices and into Copley Square in Boston on Wednesday, gathering with hundreds more to protest the company’s sale of furniture to the operators of facilities that detain migrant children along the southern border. The protesters spread…
May 30, 2019 at 11:41 am
Sephora will be closing all of its stores in the U.S. for "inclusion workshops" on Wed., June 5. In a post on Sephora's Facebook page, the beauty retailer announced that on the morning of June 5, "every Sephora store, distribution center, and corporate office in the U.S. will close to host inclusion workshops for our…
