Vanessa Cartwright

Vanessa Cartwright

Vanessa Cartwright is the CEO of Astound North America, a global brand experience agency specializing in the design and execution of memorable experiences for companies. 

How to Retain Your Customers and Attract New Ones in 2022

For retailers with an e-commerce business, COVID-19 drove an unprecedented increase in new customers who lacked the option or desire to enter a physical store to make their purchases. But as we slowly emerge from the pandemic, how can brands retain those customers? What steps can be taken now to make the most of this…