With the rise of online retail and an explosion of new paths to purchase, consumers now average six or more touchpoints before making a purchasing decision. With so many channels for consumers to engage with, marketers are challenged to know which channels and messages drive the best results, and where they're most likely to maximize…
Valentina Marastoni-Bieser
How can brick-and-mortar retailers get more customers through their doors and contend with the competition ushered in by digital?