Tony Ward

Tony Ward

Tony Ward is a leader within the Retail practice at Ernst & Young, a global management consulting firm.  An experienced executive with expertise and strategic leadership in global supply chain management, omnichannel fulfillment, customer experience, digital, integrated logistics, transportation, sourcing, and enabling technologies. Extensive experience in assisting companies across multiple industry sectors in defining and structuring initiatives, evaluating business case potential, and managing the deployment of complex transformations. Over 28 years of experience with Retail, Consumer Products, Distribution, QSR, and Hospitality/Gaming companies. Over 15 years of extensive experience in Asia, Europe, and South America

During his career, he has served as a trusted advisor to some of the biggest brands in the world, assisting with their global supply chain needs and helping them achieve significant business gains.

Mr. Ward has spoken at CSCMP, RILA, Shoptalk, Groceryshop, WERC, and many other forums. He has been featured in more than 40 articles, and is a contributing author to several books.

The Pandemic Permanently Changed Consumer Behavior. Top 3 Retail Lessons for 2022. 

A year ago, we expected an eventual “return to normal,” but as we near 24 months since the onset of the pandemic, one thing is certain: a permanent shift in consumer behavior has taken place. In fact, according to the EY US Future Consumer Index, which has been tracking changing consumer sentiment since the start…