Tim Laudenbach

While spring is often seen as a symbol of sweeping change and rejuvenation, the most enduring changes tend to happen gradually and incrementally. It’s no different when it comes to e-commerce fraud. Brands and bad actors are engaged in an ongoing, slow-moving chess match, with subtle strategic pivots met with corresponding moves to cover up…

Retailers jumping to capitalize on e-commerce trends have embraced omnichannel, which continues to gain favor as a business strategy for brands. However, innovation by brands to appeal to shoppers is also finding favor with an unwanted audience: thieves. There has been ample progress within omnichannel organizations in recent years, as shoppers can now check product availability…