Susan Jeffers

Susan Jeffers

Susan Jeffers is the CEO and Founder of XY Retail, a platform that simplifies commerce for global brands.

How Retailers Can Delight the Post-Pandemic Luxury Shopper

The pandemic pulled forward a decade’s worth of digital innovation into a single year. As a result, retailers and brands scrambled to shift their customer experiences online and set up new capabilities to reflect a multichannel approach to sales that seeks to provide customers with a seamless shopping experience — online from a desktop or…