Stefan Hilger

Stefan Hilger

Stefan Hilger is a Member of the Executive Board at gicom, a leading negotiation and terms and conditions partner.

Improving Profit Margins After COVID-19

Retailers have faced tremendous pressure throughout the COVID-19 crisis, as top-line revenue and profits plummeted in many product verticals. Meanwhile, other segments, like essential retail and grocery, experienced overwhelming demand that surpassed operational capacity. At the height of the pandemic, grocery sales hit a record high of $9.3 billion. These retailers had to invest heavily in…