Shilpi Narang

Shilpi Narang

Shilpi Narang is the senior vice president of customer experience at Bolt, a checkout technology company, where she leads the organization in charge of delighting Bolt’s retailers and their customers. Previously, she worked at Facebook’s first enterprise SaaS business, spearheading the growth of their largest and most complex customers. Shilpi has 20+ years of experience in creating go-to-market teams that deliver high growth and consistent results. In the workplace, Shilpi has always been passionate about supporting and advancing women in technology and leadership.
How Forever 21 Accelerated its E-Commerce Growth

We’ve all done it: We get to that point of finishing our purchase and we’re presented with the choice of checking out as a guest or creating an account with the retailer. Some part of us knows that we should just create the account — but then we hesitate. The form, the fields, the time,…

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