Rob Klitsch

Rob Klitsch

Rob Klitsch is director of the retail, hospitality, and food service practice at UKG (Ultimate Kronos Group), a global provider of HCM, payroll, HR service delivery and workforce management cloud software solutions. With 20+ years of experience in retail store operations — primarily supporting athletic brands — Klitsch joined UKG in 2021 and leads the marketing strategy for the sector.

Professional Development, Management, Brick-and-Mortar

Investing in Associates is Good for Business

November 29, 2021 at 1:37 pm

The tide is turning in retail. Despite staff and supply shortages that may burden shoppers and encumber stores during the holiday season, signs of growing optimism for the future abound. While last year the industry underwent a scourge of bankruptcies and closures, mid-year predictions suggest store openings could surpass store closings for the first time…