After a two-year hiatus, close to 10,000 retail innovators joined forces in Las Vegas last month for Shoptalk. The much-anticipated event focused on the future of retail, highlighting new technologies, trends and business models. Shoptalk offered a variety of engaging speakers, from small startups to the biggest brand names in the industry, along with original…
Rich Stendardo
The stars aligned for eTail West, the pre-pandemic fan favorite retail conference that held its annual event in-person on February 28-March 2, 2022, in sunny Palm Springs, CA. With COVID-19 cases down and mandates lifted, the event was the closest thing to a “normal” conference many of us have experienced in what feels like forever.…
At last month's eTail West, enjoying the warm weather and dining on In-and-Out burgers wasn’t the only experience folks were talking about. With the e-commerce industry constantly pumping out emerging technologies that leverage shopper behavioral data, from automation, artificial intelligence (AI), and machine learning, personalizing the customer experience has become more attainable than ever before.…
Attendees at the Salesforce Connections conference in Chicago last month were met with stories of innovation, forward-thinking leaders in e-commerce, and even got their fists pumping with the event’s legendary annual concert. The theme this year was strongly focused on shopper experience, and how the right technology and some out-of-the box approaches can really make…
Last week, the 2019 Shoptalk conference featured one of its best speaker lineups and attendance to date. Over 8,000 e-commerce professionals gathered to hear presentations from 185 retail and e-commerce experts about trends and technologies impacting the industry. In particular, four great sessions stood out that demonstrated two main themes of the conference. One theme…
Attendees to the eTail East Conference in Boston last week may have suffered from a heat wave, but it didn’t stop them from thinking about the holiday season a few months away. The agenda for this year’s conference featured insightful and useful content focused on helping retailers make the most of the upcoming 2018 holiday shopping…
Are online retailers finally delivering a fast website experience? That’s the question posed by the newly released Retail Systems Research (RSR) report, 2018 eCommerce Website Performance: The Stakes Are Increasing, But Are Retailers Falling Behind? The report is a follow up to RSR’s 2017 report, eCommerce Performance: What Works, What Doesn’t, and What’s Next?, and ranks…
Last year at eTail West, it was 85 degrees. Retailers and technology vendors that attended this year’s event were greeted with clouds and temperatures in the 50s, but we made the best of it by enjoying the outdoor parties huddled around fire pits with warm cocktails. As usual, eTail offered great content, fun events and…
A common question regarding web design and performance is which is better, a rich customer experience or a leaner website that loads faster? This is a question eBags posed. And the path the online retailer of handbags, luggage, backpacks and travel accessories chose generated 10 percent more orders. Here's how eBags did it. New UX…
A sunny, 85-degree day in August. For most people, that meant heading to the beach for one last summer getaway. For the retail world, it signaled another eTail conference in Boston. This year’s eTail East featured content that should help attending retailers make the most of the upcoming 2017 holiday shopping season. Throughout the conference,…
Online retailers face a constant tug-of-war between delivering rich, engaging experiences to shoppers and offering fast web performance across all devices. The problem is that many of the third-party applications that help improve shopper experience, such as live chat, personalization and customer recommendations, actually slow down performance. In a new research study entitled, “E-Commerce Performance:…
While digital commerce is rapidly shifting, it’s nice to know there's a constant in the retail industry. The Internet Retailer Conference & Exhibition (IRCE) delivers a great event every year packed with cutting-edge content, thoughtful conversations, and predictions about the ever-changing future of online retailing. In fact, in his opening presentation, IRCE’s Kurt Peters spoke…
Fall is in the air, and that can mean only one thing for the e-commerce industry: We all come together for one of the biggest online retailing conferences of the year. Every fall, retailers make the pilgrimage to the Shop.org Digital Summit to learn about the latest digital shopping trends and technologies to improve their…
