Melissa Tatoris

Melissa Tatoris

Melissa Tatoris is vice president, retail at Zeta Global, a cloud-based marketing technology company that empowers enterprises to acquire, grow, and retain customers.

How to Remain Agile for the ‘What ifs’ This Holiday Retail Season

Retailers are heading into the 2021 holiday season with hesitancy. The competition will be intense and brands must be ready for the unexpected (see Delta variant). Having said that, there will be plenty of opportunities for retailers to win this holiday season, as long as they identify innovative revenue streams and elevate their customer channel…

How to Close the 2021 Back-to-School Shopping Season With a Bang

The 2021 back-to-school shopping season is in full swing. After a challenging 2020, industry experts think this year's sales could exceed $30 billion. To get a slice of that massive "money pie," retail brands should be willing to make a number of optimizations to their existing marketing campaigns. If you work for a brand that's…

How to Design an Effective Loyalty Program for the Digital Age

Loyalty programs have been table stakes in retail marketing for many years, and it’s easy to understand why. Rewarding customers for shopping with the brands they love is a win-win scenario. However, through all the seismic changes in retail and e-commerce in recent years, the playing field looks very different from even a few short…