Matt Kleinschmit

Matt Kleinschmit

Matt Kleinschmit is founder and CEO of Reach3 Insights. With 25 years of hands-on consultative insights experience across a variety of industry sectors, Matt is a skilled and seasoned research innovator specializing in developing agile, inter-disciplinary consulting teams and creative, technology accelerated insight solutions for global brands who are determined to win in today’s fast-paced marketplace.

Mastering Customer Journey Mapping: Strategies for Modern Retailers

The ways in which shoppers engage with brands today is endlessly nuanced and dynamic. Research by Upland BlueVenn reveals that the average consumer today engages with brands through 20 different online and offline channels, including in-store visits, mobile browsers, social media, radio, and television. But while it’s well documented that consumers are more empowered than…