Luke Henry

Luke Henry

Luke Henry is the VP of IT Retail at POS Nation, where he leads the development of innovative cloud-based point-of-sale solutions for small to medium-sized grocers. Previously, as co-founder of Markt POS, Luke grew the company from its first customer in Cambridge, MA, to over 1,000 customers before its acquisition by Quilt Software in 2022. With over 15 years of experience in the grocery industry, Luke combines deep expertise in payments, inventory management, and e-commerce with a passion for empowering independent grocers to thrive.

E-Commerce, Technology

Strategies for Retail Excellence: Self-Checkout Optimization, Shrinkage Solutions, and Embracing Technology

May 2, 2024 at 9:37 am

Self-checkout has become a hot topic in the retail landscape. While it has offered convenience and empowerment to customers, it has also presented opportunities and challenges for store owners. In recent weeks, retailers have started to make decisions about the future of self-checkout in their stores. Dollar General and Kroger have removed self-checkout from some…

Customer Retention, Marketing, Omnichannel

Revolutionizing Retail: Game-Changing Trends of 2024 and Beyond

January 4, 2024 at 4:12 pm

During the five-day holiday weekend spanning from Thanksgiving to Cyber Monday last year, 200.4 million consumers shopped, setting a new record both in the number of people shopping and the amount spent — online sales rose 7.8 percent from 2022 to $38 billion. With 2024 upon us, retailers find themselves on the brink of a…